Quail Haven Village

We had a truly wonderful experience with Quail Haven Village and I can’t say enough about the exceptional care my dad received there. Cindy Robinson, the Director of Social Work, was absolutely amazing. She was always responsive to my calls, provided regular updates, and made sure I felt informed and supported every step of the way. Her compassion and professionalism made a difficult time so much easier to navigate. The entire nursing staff was caring, attentive, and professional. It was clear that my dad was genuinely well cared for, and that meant everything to our family. The facility itself was always clean and well-maintained, which added to our peace of mind. Cindy went above and beyond by helping me find resources for my dad’s next living arrangement and ensuring a smooth transition so he could continue his physical therapy without interruption. I’m incredibly grateful for the kindness, dedication, and support we received. I would highly recommend Quail Haven to anyone in need of quality care for a loved one!

My mother is a long term resident at Quail Haven Village in the skilled side. The staff are very attentive to my mothers needs and the atmosphere is always upbeat and friendly. The facility is always clean and neat. Good communication received from the nursing staff, very informative. Would recommend highly.

Finding the right assisted living community for a loved one is never an easy decision, but this facility exceeded every expectation we had. From the moment we walked in, it was clear this is a place where residents are genuinely cared for, respected, and treated like family. Kim and her CNA staff are exceptional—professional, attentive, and incredibly compassionate. They take the time to know each resident personally, which creates a warm and reassuring environment. Whether it’s help with daily activities or simply offering a friendly conversation, their kindness truly stands out. The facility itself is beautifully maintained—clean, bright, and thoughtfully designed to feel more like a home than an institution. The common areas are inviting, the rooms are comfortable, and there’s always something engaging happening. The activities program is especially impressive, offering everything from social gatherings and fitness classes to games and outings that keep residents active and connected. Dining is another highlight. Meals are well-prepared, nutritious, and varied, with attention given to individual preferences and dietary needs. It’s clear that quality and enjoyment are priorities. Most importantly, there is a strong sense of safety and peace of mind. Communication with families is excellent, and the staff is always available to answer questions or provide updates. Overall, this is a truly top-notch assisted living facility. It provides not just care, but dignity, community, and a genuine sense of belonging. I would highly recommend it to anyone looking for a safe, supportive, and uplifting environment for their loved one.

Mom and dad have been totally pleased with all levels of care at Quail Haven. They have experienced Independent Living, Rehab at the Inn, and Assisted Living. Mom has really responded well to the individual attention she receives at AL. Prior to this at another local facility she was not eating and pretty much bed bound. Kim is a fantastic supervisor for the licensed staff, and knows our parents well. I have no complaints and would place them there again without hesitation.