Prairie Lakes Health Campus

Our family cannot express enough gratitude for the exceptional care my mother is receiving at Prairie Lakes Health Campus in Noblesville, Indiana. This facility truly deserves its five-star reputation, recently earning a top award from Trilogy, their corporate owner, and an impressive near-perfect survey from the Indiana Department of Health. The team at Prairie Lakes is nothing short of extraordinary. Holly, Kristen, Stephanie, and the entire staff consistently go above and beyond to ensure that every resident, family member, and coworker is treated with genuine care, compassion, and respect. Their professionalism is matched only by their heartfelt dedication to creating a warm, welcoming, and supportive environment. In addition to the exceptional care, the facility is currently undergoing a complete remodel to ensure the quality of the physical space matches the high level of care provided. Cleanliness is a top priority, and Eric and his team deserve high marks for maintaining an immaculate environment throughout the building. The dining experience is also worth highlighting. Patrick, Max, Tyrese and the entire kitchen team bring a personal touch to every meal, serving delicious food with a smile. Basem, Anna also stands out for always going the extra mile, ensuring residents’ needs are met quickly and thoughtfully. A simple gesture, like bringing my mother a banana because they know it will brighten her day, speaks volumes about the care and attention to detail provided here. The activities team also deserves immense recognition for the incredible “Circle of Friends” gatherings each evening. This special time after dinner brings residents together to sing, share stories, and connect in meaningful ways. It’s been a joy to see my mother come to life during these moments, finding companionship, laughter, and a renewed sense of purpose through these heartwarming gatherings. They would also help accommodate connecting my mother through her iPad to my sister that lives in Australia to have FaceTime conversations as needed. Now that Service! We also want to give a special shoutout to the team on Conner Drive. The nurses—Bri and Angela, whom we see most often during the first shift as well as all the nurses and medical staff —and the dedicated CNAs, including Dylan, Shawn, Mia, Shelby, and so many others, provide care with deep compassion while striving to provide highest level of professionalism. If you are looking for a place where your loved one will not only be safe and well cared for but also genuinely loved and valued, Prairie Lakes Health Campus is the place. We give them our wholehearted five-star, two-thumbs-up seal of approval. Highly recommended!

Legacy, which is part of the Prairie Lakes Health Campus, was my Mom's second Memory care unit and we did not have a positive experience at the first place. The difference was the staff and how they truly care for the people that reside there. From the nursing staff, to the cleaning staff, to the chef, to the grounds keeper, they were all so kind and caring to both my Mom and to our family. The staff is consistent without the normal turnover and has been there for a long time. No place is perfect but I found that this caring attitude truly made all the difference in her experience there. I can't thank them enough.

One of my favorite places for my clients to recover. Their rehab is well staffed and the therapy department is top notch. I have placed several clients with horrible situations and they all leave stronger an able to go back to their life. The majority of the current employees have been with this Trilogy building for many years. The Assisted Living section of the Health Campus is adorable with well trained team to care for every patient’s needs. Top notch building for Rehab, Long Term Care, Memory Care and Assisted Living, Prairie Lakes can help you or your loved one in many ways!

This place is lucky I have kids because I’d be walking out in handcuffs after today. One nurse physically forced our grandmother up by her forearms knowing she can’t get up on her own or very quickly for that matter. She was afraid every time that nurse walked in. To prey and harm innocent elderly people is sickening. You better count your blessings “nurse” because the next person may not be so nice about it. You’re lucky I wasn’t there too.