Portside at Grande Dunes

During my search of many independent living communities in the Myrtle Beach area, Portside at Grand Dunes got my attention immediately. Now as a resident of 3 weeks, I am confident that Portside is my new home. I feel welcomed every time I walk in the front door, at the meals, and activities. The residents and staff are caring and respectful of each other. One thing I have noticed is that everyone speaks to each other with a smile on there face. I love it at Portside!

Can’t begin to say how thankful I am that a community like Portside at Grande Dunes exists. My dad had a fall that resulted in a brain bleed and a fractured femur. After weeks of rehabilitation at Grand Strand he was going to be released to go home in a wheelchair for 6 weeks of nonweight baring limitations. However, the house my parents live in is not set up for a wheelchair. We were able to secure a place for him at Portside for respite care. It was a God send for our family. The staff was so accommodating and helpful in managing his care while he was there. It was bittersweet when he left to come home. Grateful he was able to come home but leaving the security of knowing someone was looking out for him 24/7 was rough. Those of you dealing with aging parents know the difficulties of caring for parents who are determined to maintain their independence in their house while you are doing all you can to protect them. It’s a constant struggle. Thanks to the staff and all those who came in contact with my dad while he was there. You were lifesavers!

From my first tour right through my decision to move to Portside, my experience has been wonderful. Every time I met with Susan I had my list of questions and she answered every one with candor, enthusiasm, understanding and clarity. If she didn’t have the answer she would find it. All the staff I met were friendly and helpful. Most staff remembered my name after only hearing it one time. This is remarkable with a name like mine! So I’m eager for my next adventure to begin.

I moved my mother to Portside Aug of 2024. I was trying so hard to keep her in Asst Living that I was drawn in by its beautiful facility and glitz. Within 72 hours of getting her into her new apartment I was told she would have to move to Memory Care. I was lef to believe there would be round the clock supervision and quality on-site nursing staff. I quickly realized the facility "doctor" was not a doctor but either a PA or NP, I STILL don't know which Dr. Nikki is. It took me two weeks to get her last name...to the point I had to change mom's insurance. Within 6 months, my mother oresented with difficulty breathing that I learned only from visiting her and immediately taking her to the ER. She was diagnosed with A-fib and the MC nurse told me to not bring her back when the hispital wanted ti release her 48 hours later as "they did not [even have EMT's] on weekends and were not abke to care for her". What should Never have happened, as I later was told her breathing irregular had been noticed and not reported, went from a two day stay, to Seven. I arranged for her to move to another facility. She had a massive stroke within four months and passed away. This is a long post, but only the tip of what I wish I could share. If your loved one likes glitz, Great!...But if they need ANY medical care, This is Not the place for them. I Wish so badly I had read an honest review like this before I left her there. Two women in the short time we were in the ER had the same type of experience. Choose wisely and God Bless!