Park Creek Place of North Wales

I can’t say enough about the staff in the Memory Care building. When I moved my family member from assisted living to Memory Care her demeanor and personality changed dramatically. She is happy. I can rest easy knowing that the team there is highly trained in caring for dementia and Alzheimer residents. Not only that, they are very kind and compassionate.

My father has been here almost 2 weeks. The care and compassion he's received is outstanding. The staff are all so welcoming, kind and truly care about the residents. They've gone above and beyond in making sure he is well taken care of. Catherine has been the most wonderful director and medical professional I've ever dealt with. Her care not only for the residents but their families is unparalleled. The Chef has been sure to make great tasting food and consider the needs of individuals. The nursing staff is always kind and attentive, not waiting to be called to be sure the residents are doing well. It would be a great place for your loved one and brings a lot of peace of mind for the family to know their loved ones are well cared for, safe and comfortable.

The staff and management of Park Creek Place are so professional. My parents were here for a short period of time and the staff treated them with respect. Unfortunately my mother passed and my father could no longer stay here due to health issues but in the time they were there it was a wonderful experience. Making a decision to put your family members into a home is not easy but this was the right place. Just wish we could have stayed.permanently.

I cannot rate thus facility highly enough. I had to place both my parents in a very quick, crisis situation, from out of state. One has serious memory care needs, the other was in need of long term rehab. The facility is sparkling clean. Residents can walk freely, even going outside to a large enclosed patio. With only 40 residents, it was a personal, friendly community, not a warehouse. The staff is incredible, top to bottom. The executive director made a 7 hour drive on a weekend to do the evaluation required for placement. The director knows not only every resident, but all of their family. She was greeting our extended family members by name immediately. Everyone has been trained so well for dementia care and is so respectful and gentle with residents. The rooms were large and well designed so my parents were easily transitioned from their home. The medical support we have seen is terrific- responsive, professional and very high quality. Do not miss this as an option. It has been a level of care that changed our family. UPDATE My dad passed recently. The end of life care he received at park creek was exceptional. They arranged for a terrific hospice organization and could care for him when other facilities would have forced him to go to a rehab site. It meant he could be with my mom at the end of his life, cared for and in a familiar place. The care my mom has had in transitioning, after 67 years together with my dad, has been wonderful. Very grateful. UPDATE OF 12.2018 New management after enormous turnover and we are struggling to make this work. Very serious issues not being addressed. We will try a bit more but after 2 months of inattention my hopes are low. UPDATE OF 2.2.2019 We moved to the personal care facility and are thrilled with the level of care, the sense of community and the physical building itself. Happy conclusion for my mom but still concerned for the status of the memory care unit. Visit at unexpected times. UPDATE OF 11.1.2023 New management has stepped in and the care and facilities are just wonderful. There had been changes made over the COVID years that were challenging and there was a huge amount of turn over in leadership. Currently the executive director is the best we've seen in years. The PT staff is terrific; same for medical/nursing staff. the daily assistants my mom has helping her are so gentle, kind and so invested in her well being that I have no worries at all about what her day to day living is like. I'm often there for the afternoon activities and the staff make sure each person has a way to engage. If you need support for a parent, this is a community you can trust.