Palm Court by Cogir

Palm Court Retirement Home made moving our family member in much easier than expected. The staff is kind, attentive, and genuinely caring. The facility feels safe and well-maintained, and we’ve had great peace of mind since the move.

We’ve been looking for places for my grandpa and I have to say this is by far the best. It’s been so nerve wracking finding a place that will treat him with the same love and respect we do. Palm court was so kind when we toured and the facilities feel so much more like a home than a hospital! The staff were all so welcoming and the current residents seemed overjoyed there.

Palm Court immediately felt warm and welcoming when we toured while looking for a community for our grandmother. The staff was kind, patient, and took time to answer all of our questions without rushing us. The community was clean, well-run, and genuinely felt like a place where residents are cared for

A letter to the Executive Director: I wanted to commend two of your outstanding staff members: Cecily and Laila . I hosted an event yesterday (Celebration of Life) in honor of my late "aunt", Gladys. I spoke with Cecily quite a bit beforehand, with many questions. She addressed all my concerns, and answered all my questions. I know she is very busy, as I have seen her "in action" when I visit my mother . She is in charge of many events, and it seems like she always has someone trailing her, with questions. She is good natured, friendly and helpful. I had never had the chance to meet her assistant, Laila until yesterday. What a pleasure she is! She had set up the room long before I got there and made herself available if I needed anything. It turns out I DID need a few utensils, and she provided them. Together, they made the event very easy to put on. Both women are a pleasure to work with and I can see why they are so popular with residents and their families. They are exemplary employees and perfect to represent Palm Court! As I have told you before, there are larger, fancier, trendier places than Palm Court that can be found. I've seen them and their advertising but Palm Court has a warmness and dedicated employees that really make it a "home". My mother has lived there for 10 years this month, and Gladys was just shy of that. (She followed my parents into Palm Court). Many of the employees have been there the duration of this time (or longer). That makes my mother and the other residents feel secure and well cared for. I imagine a heavy turnover would be disconcerting for these seniors, who love familiarity. I know my mother and Gladys simply thrive in this atmosphere. So do the other seniors! I saw a happy and harmonious group celebrating their late friend's life. It truly left me with a warm glow. I don't want to detract from Cecily and Laila, so I won't attempt to name any of the wonderful staff......I'm sure you know who they are. Kudos to Cecily and Laila, for doing their jobs so well. Palm Court is made special by the attentiveness of the employees. They each show genuine pride to work there, and to be an example of the best they can be. It truly is like a "family" and that's what keeps the residents so happy and feeling cared for . Best, Ellen Chris