Pacific Gardens

Maple Grove is a beautiful community where the residents are happy and well cared for. The food is good and the staff truly care about the residents. The secure outdoor space is wonderful and allows residents the opportunity to enjoy nature. Over 20% of the staff has been there 10 years or more. That is very unusual in today's world. This is truly a community where your loved one with dementia will be well cared for.

My husband has been at Pacific Gardens for almost a year now. Lately, there's been a huge shift there. If I have any questions or concerns, I get a response right away. We finally had a care consultation. There are more staff, and they are interacting more with the residents. There are activities that families are invited to and people seem happy. I'm really glad he's in a place that will take care of him. This place truly has turned around!

We moved my great aunt in at pacific gardens at the beginning of this year, and we are SO grateful to have found a place that honors her care, her needs, and makes her smile. The staff are patient, and the administrator took the time to listen to our concerns. We wish we could have her at home with us, but due to our schedules it’s just not possible. We took a lot of time to find a place that felt like family for her and we believe we’ve found it. She’s doing much better here than we could have imagined.

I have toured so many places looking for the perfect memory care home to put my beloved uncle. He has been in the hospital for weeks and needless to say it has been heartbreaking and sad because each facility (especially the fancy new ones) have rooms the size of a matchbox, though oddly enough offices for staff are enormous. Then my aunt and I rudely dropped in at Pacific Gardens without even calling or making an appointment, and I am serious when I say that not only was the front desk staff warm and kind, they answered my questions. We got a quick return phone call and text message from Cindy. Then Becky met with us multiple times with very short notice. They are seriously the most genuine people you could ever ask to put your family with. After touring the location with Becky, my aunt who has been married to my uncle for over 58 years started crying and said I NEED him to get into this home. Cindy and Becky were in constant contact with us helping us get all the paperwork needed with the hospital and medicare. Then there is the facility which is not the right word for it. It is a home. Once you walk past the secured doors I saw a huge family room like area with a baby grand piano and a younger man at the front with about 20 residents playing a game of Name that Tune and people laughing and have a great time. We walked to the separate living areas and each has a living room with large TV and sofas, dinning room, and kitchen. Then there is the bedrooms...they are large enough to have two beds, chairs and a desk without being on top of each other. Staff members are everywhere visiting with people and helping. One of the nurses helped show us around and was very knowledgeable answering our questions. She had been there quite a long time - which is not common for these types of homes. They have high turn over rates - I should know because my mother was in one for 15 years. Becky and Cindy, thank you both for making this transition as smooth as possible. I know I am going on and on but our excitement for finding a home for my uncle, that my aunt and I can also call home when we are visiting, is more than anyone will ever understand. Oh, and the food ROCKS!