North Creek Retirement & Assisted Living Community

I moved my 92-year-old mother from Brookdale Assisted Living in Monroe to North Creek by Bonaventure on the Bothell-Everett highway in Bothell, WA. Mom’s memory was declining, and she needed memory care. The first time I took a tour of Bonaventure I was highly impressed with the facility. Just walking through the front door gave a lift to my spirits in that I was greeted with a brightly lit, newly renovated looking facility. The dining rooms looked like elegant upper-level restaurant dining. I found out they have a “gourmet” chef on staff and after trying their food I would agree. All the staff – the administration, the nurses, and care aides – even the maintenance people – were all highly professional and personable. The facility was welcoming as well as the people who work there. Dulcie Chase, the admissions director, was very welcoming and pleasant; as was each of the receptionists and Dakota Bingham, the assistant executive director. They all give the impression that this is not just a business, it is a welcoming living space where residents are seen as people with feelings and needs. My mom, entering the end of her life with memory loss and dementia, had a couple weeks of adjustment she went through. After this adjustment period was over, she warmed up to the staff caring for her. I found the staff from the very beginning trying to make mom’s stay as pleasant as possible, looking at all her needs, and responding to my requests. They truly cared for my mother up until the time of her passing. They were with her when she passed, which I really appreciated. The staff always welcomed my presence, visits, questions and suggestions. I did not have one negative experience with any of the staff. My wife’s mother and father were also at Brookdale in Monroe until they could no longer give my father-in-law the level of care he required. We suggested Bonaventure and set it up for them to move. They were quite impressed with the facility, the food, and the care level offered to them. As of this writing my mother and father-in-law are residing there now. With my father-in-law’s new and more intensive level of care, the staff is highly responsive to our calls and the Assisted Living Director, Lara, is easy to work with. I can tell Lara really cares about her job and the people she serves. My father-in-law is now getting the end-of-life level of care that he requires. I could not be happier with the facility and the staff who care for our elderly parents. I highly recommend Bonaventure.

I give this place 1 star because 0 is not an option, due to legal reasons I will not elaborate. But if you really care about and love your grandparents or parents or yourself, whoever is looking to move, DO NOT SEND THEM HERE. Some of the staff is nice, but this place I will forever hate. I blame some of the staff for unfortunate things that took place. Do not come here. Stay far away.

Bonaventure at North Creek has been a huge blessing for my dad and our family, since we moved him there 7 months ago. He was previously living alone and not doing well, but is now flourishing, alert and happy, since moving to Bonaventure. He is surrounded by friendly, caring staff who develop close relationships with the residents. It's a bright and positive environment. The food is healthy and tasty, with several options. My dad likes the homemade cakes and desserts too! Socrates, the main chef, Rosie, Chris and all the other kitchen staff and servers, make every resident feel special and loved. I want to also give a shout out to Debbie, Olga and Dakota, who always have a smile and laugh to share. Heather, the driver, who is caring and helpful when taking my dad to Dr. appts. The activity ladies are fun, with lots of energy and smiles for the residents, even getting some residents to dance a little when there is music entertainment. Even Bella, who does a great job cleaning the apartments. My dad tells me he feels like the staff and other residents whom he's made friends with, are his second family. He feels safe, comfortable, well fed and loved, in his new home. It makes me happy to see him being social again and enjoying himself in these later years of his life. He even jokes around with everyone and is having some fun again! I enjoy visiting him there each week and have made friends with several of the staff and residents. Thank you to everyone at Bonaventure, we are grateful for all of you!

We had to move my 100-year-old mom somewhere closer. I am so glad we found North Creek! The staff are great and mom is still in independent living with weekly maid service, two meals a day of absolutely delicious food that is mostly healthy but also provides flavor, textures, and variety. (She has gained back most of the weight she lost at her place in Arizona.) Great activities, and they worked with her doctor and insurance to get her the physical therapy she needs to improve her balance and leg strength. The grounds are lovely and we see many residents walking a loop around the building daily. Plenty of dogs to pet if you want to. Cats are welcome but stay in the apartments.