MorningStar of Littleton

The care here is really very good! Nothings perfect, its Human Nature to get upset when we perceive others aren't being cared for the way we would do it ourselves. Be objective and follow the evidence when having dealings with people. To my family some of the important things were no bad smells, nurses & staff with clean backgrounds and tenured leadership. Remember Just like Moms home cookin' meals vary, attitudes vary so expect some varying. Morningstar Littleton checks all the right boxes in my opinion. It's on you to let the good or the bad come into your life. Things here are Optimal and I highly recommend giving Tracie & Co. a try!

My mom and dad have been living at Morning Star (Littleton) for almost one year. Morning Star is much more than a facility, it is a home full of kindness and genuine love. The caregivers show compassion and tenderness to my mom who has Lewy Body Dementia. It is a beautiful thing to witness. My dad really enjoys the “Mystery Rides” they go on. The activities are endless. Very inviting and inclusive for all residents. This was an extremely hard transition to move from a home they lived in for 64 years. Morning Star helped make this a smooth transition. The staff, ALL of the staff are so helpful and accommodating. All of my questions and concerns have been answered on the spot. Absolutely amazing. I have never second guessed my decision to making Morning Star their new home. Highly recommend.

My grandpa lived at MorningStar Littleton for a little under a year and I never once felt like my family or my grandfather was loved or cared about. Overall, most of the staff made us feel like we were a burden or didn’t even acknowledge us. We had several issues with nurses and caretakers. Whenever we asked for something, it was never addressed in a timely manner. There were so many times that we would go to visit grandpa and find him laying in soiled clothes and linens. There were so many times that we would come to visit in the early afternoon and his blinds were still closed, with his breakfast still wrapped in Saran Wrap on his tray. There was no way that my grandpa’s hands were able to take off the wrap even if he wanted to eat his food. Frequently, there was feces on his commode, on his pull up bar by his bed, and on his tray. It was dry and had clearly been there for a very long time with no one bothering to clean it up. It saddens me to think that his fears of a “nursing home” were realized during his stay at your facility. My parents and I have many pictures of the disgraceful and unsanitary conditions my grandpa was living in. My dad would come every day, often twice a day, to check on him and make sure he had everything he needed - food, water, clean clothes, clean bedding, etc. because we believe that my grandpa needed extra support that wasn’t being offered to him from the staff at MorningStar Littleton. I am not sure why MorningStar Littleton failed so miserably in living up to the promises of dignity, care, and respect that they promised my grandpa, and my family. Perhaps it was because of the lack of staff during the trying Covid days? Maybe the staff lacked sufficient training? Perhaps the former leadership was at fault? I’m not sure what the reason was, but I believe that my grandpa deserved a better last year of his life, and I would not recommend MorningStar Littleton to other families who are forced to place their loved one in a facility like MorningStar. Simply put, I wouldn’t want someone else’s loved one to be treated the way my grandpa and our family was. Regularly, the staff would be in their offices, either talking amongst themselves or “on their computer”, rarely engaging with residents or their families. If we needed anything, I felt like we had to go looking for help. My dad tried to show pictures of the inhuman and dirty conditions my grandpa was living in to one of the lead staff members and his response to my dad was, “I don’t want to see any more of your pictures.” This staff member was always very rude to our family and I believe my grandfather paid too much money for us all to be treated so terribly by him. He came in to see my grandpa on his last day of life and I wished he wouldn’t have. This employee never showed care for my grandpa and I felt it was very disingenuous for him to “care” now. I have felt these feelings for the past year and I BEGGED my parents to move my grandfather to another facility that was smaller, where he would be cared for and receive more attention, but they were afraid it would be too hard on my grandpa to move him. They were afraid to say anything to the staff because when they did, they were either ignored, shut down, or we were afraid that my grandpa would be “punished” and receive less care. I have a close friend who places elderly loved ones in assisted living facilities and every time we discussed the care my grandfather was receiving, she would reply with “That’s awful. They should be doing more for him and your family.” I always say that I want to live my life without regrets, but honestly, I do regret that I didn’t fight harder to find my grandpa a better place to live with people who actually cared for him, in a place where it wasn’t just their “job”. REPLY: Your reply diminishes the sadness we genuinely felt because the lack of care you provided my grandfather. My review was not a result of grief. I wrote it to warn others about the REAL Morningstar experience. Your fake compassion proves why I felt the need to write my original review.

MorningStar of Littleton went above and beyond for my MIL. They were quick to help us get her into respite on a 48 hour medicare discharge notice, when she wasn't cleared to go home alone. She has started to thrive while being there, while re-learning her independence. The staff is amazing, and Laurie was awesome to work with. There are tons of activities, and she loves the options for food, and if she isn't feeling what is being offered, they have a everyday menu she can choose from. If you are looking for a respite care or even Assisted Living, I HIGHLY recommend MorningStar. **Update** With the recent events in the world, I have to tell you how awesome this facility did keeping our loved one safe. I know it's hard not being able to see them, but because of their strict guidelines, they didn't have a single outbreak in the facility. I am so thankful she is in such a safe environment through this whole COVID-19 pandemic. I know it wasn't the same for our loved one on the inside either, but the facility did their best to make things work. I really appreciate this staff.