Merrill Gardens at Sherwood

Merrill Gardens has such a welcoming feel every time I visit. The staff is friendly, the building is bright and well cared for, and there’s a genuine sense of comfort throughout the community. You can tell the residents are treated with kindness and respect, and that families feel supported. A big part of that comes from Stephanie, the general manager. She brings a steady, thoughtful leadership style that shows in everything—from how smoothly the community runs to the positive energy among the staff. She truly cares about creating a place where residents feel at home, and it makes a noticeable difference. It’s a wonderful community, and one I’d confidently recommend to anyone looking for a warm, well‑run senior living environment.

Choosing an assisted living facility for a loved one is never easy, but Merrill Gardens at Sherwood made the process feel much more comfortable. The staff are caring, attentive, and truly treat residents with kindness and respect. The community is clean, welcoming, and offers a warm environment that feels like home. We especially appreciated the communication, activities, and genuine care shown to residents. Knowing our loved one was safe, supported, and well cared for brought our family peace of mind. Highly recommend.

My mom has been living at Merrill Gardens at Sherwood for about 10 months. After an extended period of time caring for our ailing father before he died, she had neglected taking care of herself and was having some health issues (including some cognitive changes). My brother and I suggested looking at retirement places. She absolutely would not entertain the prospect! After forcing her to visit several places and getting nowhere, we visited Merril Gardens. From the moment we walked in the front door, we could tell there was a different vibe to the place. Residents were all over, and they were friendly and welcoming. The sales team did a great job of treating her like a person. The nursing team was very helpful in explaining to us how care and services would work for her needs. Since she has moved in, there have been a few minor hiccups (missed a week of housekeeping, meal service took longer than anticipated). Annoying but minor, and there are also a hundred other family's the staff are dealing with. The managers have always been responsive and receptive about and addressing concerns. Compared to the experiences some of my friends share about their parents and having to move somewhere, we feel very fortunate that Mom is in a place where she is safe and secure and happy.

While on a business trip to Portland, my wife and I had the opportunity to visit the city of Sherwood with some friends. We had discussed seeking a new positive environment for my wife's mother. We're from the Midwest and read the reviews and spoke with the staff at this location. We toured the establishment and came away with a sense of ease and tranquility with the both the staff and all the great amenities. Its never easy to place a loved one in any assisted living environment. We had considered other options, however when were shown all the floor plans, services and the great staff we knew this was the place my mother in law would grow and be in a very safe environment. On our final day in town we were so amazed and returned to ask some questions we forgot to get clarification on. We met the general manager ms. Stephanie as we were walking in and had an awesome conversation with her. Meeting her pretty much sealed the deal. We need to return home and conclude some personal and business affairs and we are very confident she will grow and be loved at Merrill Gardens. Thank you