Lawrence Presbyterian Manor

We placed my grandmother here for rehab during the last stage of her life. The staff here was so good to her that she actually smiled and came out of her shell for them. When her health declined, the staff was on top of it and got her the help she needed and communicated with us every step of the way. Some of her staff favorites were Ursula, Vanilla, Izaiah, Tyler, Gretchen, and Brealyn! Thank you guys for providing so much comfort to the woman we care so much about!

We got on the list to give us options for my very disabled sister. When the opportunity presented, we didn't hesitate. From the very beginning the staff was kind, helpful, so friendly and obviously dialed it to each of their respective responsibilities. Their Social Worker, Ursula, beyond belief in her care and accommodation. Amy, DON, outstanding. I can, by name, praise the care-givers, from transportation, housekeeping, dietary, to all personnel who provide the day-to-day care. We are so very pleased, as is my sister, and appreciate the privilege of being at Presbyterian Manor. I am delighted to share our experience and wish PM continued legacy and success in Lawrence.

We have lived at Presbyterian Manor for over 9 years both in the townhouses and the main building. We love the staff and the residents. They all feel like family. I have been in the Book club, on the food committee and the residents council. We are comforted by having other levels of care available if we need them. We advise friends to move while they are able to get settled themselves and the friendships.

Scope of review. The scope of this writers review is limited to the independent living department at this retirement housing complex, due to the lack of direct experience with the assisted living and nursing care departments. Financials. In order to take up residence at this facility, the writer and his spouse were required to submit a large deposit from the sale of their residential property. First, despite having to place a deposit of thousands of dollars, this writer received no legal ownership rights to any part of the facility. adding in salt to injury, this writer and his spouse forced to sign an agreement, allowing the organization to withhold 25% of the deposit in case we decide to terminate residence there. This review regards this arrangement is totally unconscionable and should be outlawed. Packaging. To add balance and perspective, however, The monthly rental, though quite expensive, Includes utilities, maintenance, and housekeeping services, and one daily meal valued at five dollars per person. We submit that even when the numbers are crunched, The monthly rental amount is severely overpriced, especially in view of the advanced deposit as described above. Building condition and maintenance. We are informed of the building is nearly 80 years old and is showing signs of age and wearing. For example, a number of apartments have experienced leakages, some of which have not been repaired, despite several attempts by the maintenance staff to do so. Residence have also been informed that the foundation continues to settle, and will be very difficult and expensive to correct. Ask for maintenance requests for individual apartments, this writer has experienced the maintenance staff to be professional, courteous, and generally quick to respond to requests for work orders. Housekeeping. This writer experiences housekeeping to be very conscientious, dependable, and very thorough. The apartment is cleaned weekly without fail. Food service. As with maintenance and housekeeping, staff, staff of the food department are very professional, cheerful, courteous, and conscientious. Errors in filling food orders occur very infrequently. Although breakfast is consistently good, midday, and evening meals very inequality. The midday and evening meals generally feature a special with a standard set of alternatives that can be ordered if one does not desire the featured special. The same is also true of certain side dishes, mostly vegetables. If this writer were to give a letter grade to the quality of food served at The Manor, a B minus seems appropriate.