Lakeview Terrace Assisted Living

I went to the 10 year Anniversary Carnival today. The staff were amazing. The residents were all excited about how much fun they and their families had. Such an amazing atmosphere there.

Let me preface by saying that I would put zero stars if I could. Since Lakeview Terrace took down my first review, here goes! The powers that be kicked out my very vulnerable mother 2 days before Christmas because she ran out of funds. She had spent every last penny living there and we were told that she would never be kicked out. My mother had dementia after a serious head injury and an ileostomy from having part of her colon removed. At the time of transfer to another facility, I discovered that the "Terrace administration" had unlawfully withdrawn money out of her Mercantile bank account. She was penniless, and there were no funds to make the transfer to the new facility! After reporting them to the Ombudsmen in Grand Rapids, they funds miraculously reappeared into her account. When the transfer finally happened, she was sent directly to the emergency room for cellulitis and an infection of her ileostomy. It was noted by the hospital nurses that she had not received the ostomy care that is required and she spent several weeks recovering. She died of pancreatic cancer 4 months later after being humiliated by this Lakeview Terrace. Th administration was ruthless and all they care about is profit.

We visited our grandma today for the carnival and it was a great event for the families. Everyone was so friendly and welcoming.

Excellent home for Mom. Staff is attentive, lots of activities, beautiful apartment, pleasant front porch sitting area, and the care she needs.