Juniper Village at Lebanon

Choosing a senior living community for a parent is one of the hardest decisions you can make, but our family is incredibly blessed to have found Juniper Village at Lebanon. My 87-year-old mother moved into this wonderful facility on Tuesday, May 12th, and the positive changes we have seen in her in such a short amount of time are nothing short of miraculous.From her very first day, the entire team went above and beyond to make her transition flawless. Karine, the Marketing Director, was amazing during the initial process, answering every question with so much patience and showing genuine warmth. The moment you step through the front doors, Erin at reception greets you with the brightest, most welcoming smile, instantly making the facility feel like home.The leadership here is top-tier, and it truly trickles down to every single level of care. Erin Garcia, the Facility Director, runs an exceptional community. Her dedication to the residents, her visibility on the floor, and her compassionate management style give our family total peace of mind.We also have to give a massive shoutout to Luis, the Head Chef! The dining program is fantastic, and Luis ensures that the food is not only highly nutritious but absolutely delicious. My mom looks forward to every single meal.We also want to give a huge thank you to the incredible maintenance staff. They work tirelessly behind the scenes to keep the entire building spotless, safe, and running perfectly. Whenever my mom needs a quick fix in her room, they are there in a flash with a smile on their faces. Their hard work keeps the community beautiful and gives us complete peace of mind.The true magic, however, has been the impact on my mom’s physical health and emotional spirit:Physical Improvement: Thanks to the attentive, daily care from the wonderful caregivers, her physical condition has improved significantly. They are gentle, respectful, and so responsive to her needs.Social Engagement: The Activities Director and their team deserve a medal. Their thoughtful daily programs and gentle encouragement have completely brought my mom out of her shell.A Brighter Mood: She has become drastically more outgoing, highly engaged in community life, and her overall mood is incredibly positive. She is truly thriving in her "third act" here.If you are looking for a place in Lebanon County where your loved one will not just be looked after, but will truly grow, smile, and find a renewed joy in life, look no further than Juniper Village at Lebanon. Thank you to Erin, Luis, Karine, Erin at the front desk, the amazing maintenance crew, and every single caregiver for giving my mom her spark back!

Erin Garcia was very disrespectful and condescending to our family as we transitioned our loved one from the hospital/SNF. There was no compassion from Erin whatsoever. Very upsetting dealing with her. The caregivers were decent, but a medical issue that was brought to the head nurses attention went in one ear and out the other, which caused our loved one to decline, go on hospice and eventually pass away. Very disappointing and unacceptable. Also my dad was always wet and we were paying extra for our loved 1 to be toileted every 2 hours. Was not happening. Mom was very upset with the amount of laundry she had to take back and forth. Dining Room staff excellent. Good food, great service, and very accommodating. Office staff not very friendly. Activities was fun and inviting. Please stay on top of your loved ones care, speak up always, ask questions and don't stop till you get the results you want.

Erin W who answers the phone is such a wonderful person. She is so incredibly kind, helpful, and supportive. I often deal with nasty people in customer service but this employee has been such a breath of fresh air. She deserves all the recognition in the world for her work! Someone get this lady a raise!!!

I needed to find a place for my mother and was recommended to Juniper Village by another family member. It was important to me and my late father that she would have a good place to stay and thats Juniper Village Lebanon. The staff has been great and friendly. They keep you informed. There's plenty activities to keep her occupied along with good food options. Juniper is a safe, peaceful and clean place. -Eric G.