Isle at Cedar Ridge

My brothers and I have extensive experience with assisted living facilities, as both of our parents had strokes nine years ago and have resided in various communities. I can confidently say that, in all the dimensions I look for in a community, Isle at Cedar Ridge stands out. First and foremost, the culture of the place is excellent. A positive culture does not happen by accident; it requires dedicated effort. From my experience, the staff are accountable and genuinely care about the residents. My mother has never been left alone or ignored. The activities program is exceptional and very inclusive. My mother literally never misses an activity, and I want to give a special shout-out to Monique and Ruth for their hard work. Everyone is encouraged to participate, including family, friends, and staff. I even dressed as a dancing shamrock for St. Patrick's Day, while my brother was a giant leprechaun! In the future, I plan to lead a “Hippie Day.” I should also note that they organize off-site activities with a van to take the residents around. Additionally, there are various care options available. Depending on my mother’s health classification and needs, she sometimes receives occupational therapy, speech therapy, and physical therapy. Like the activities, she never misses an exercise class if she can help it. The people who staff the front desk are always very helpful and welcoming, and keep an eye out for all the residents. The cafeteria is the best I have seen among similar facilities, and the dining staff know how to prepare food while being accountable for her dietary needs. What I appreciate most is that my mom has made friends there, and people genuinely look out for her, which is not always the case in other places. I cannot thank the frontline care staff enough—the people who directly assist my mom as a severe stroke survivor. Their work truly is a calling. I should also note that the facility is very clean and spacious. Frankly, I have never smelled urine in the hallways or in my mother's room, unlike other places my parents have been. My brothers and I wholeheartedly give Isle at Cedar Ridge our highest recommendation. A special shout-out to Meghan, who made my mom feel comfortable during her move to Cedar Ridge, and to Jacque for leading this wonderful place. And of course, to Tucker, the sweetest mini Aussie in the world.

The Isle has been the biggest blessing to our whole family. Both of my parents have been residents here for almost 2 years now. The level of care, support & love has just been wonderful. All of the care takers & staff are just incredible! We are forever grateful!!

My wife and I regularly visit residents who are also members of our church. They enjoy their apartment and speak highly of the staff services, meals, and community activities. We always feel welcomed and secure while visiting, and we always find the staff friendly, helpful, and supportive.

I love living here. I have lived here for the past 2 1/2 years. I am a 53-year-old man living with a chronic disability. I have developed a close relationship with several of the staff over those 2 1/2 years. Several of the reviews listed below are unkind. I can only speak from my experience and say that the team here is very caring and professional. Starting with the management staff, Kim is very capable director of the facility. She is friendly, cheerful, and is willing to resolve issues even after hours. Pam is the director of nursing and she has been here for The longest of the staff members. She is very firm and fair with both her team of caregivers and nurses as well as residents . Pam is a very visible presence among her care team and she and I have discussed openly any issue that comes up. Being an effective director of nursing requires balancing many factors at once in the large community. Pam is one of the best I have ever seen at doing this job. Megan is a bright spot in the facility. The food has improved tremendously in the time I’ve been here. They have two options for meals on the lunch and dinner menus and if those do not interest me, I can always order something from the Anytime menu. The caregiver team Is excellent. Jackie gives me three showers a week and feeds me frequently. We always have lively conversation and listen to good music. I also really like working with Drea, Tiffany, Brooke, Nique , and Chris. Georgenia has taken great care of me for a few years. We have frequent discussions about our families. Many of these people are very close to me and I consider all of them friends of mine. All of the staff, caregivers, and residents are in community together. We have to share time and resources as communities do. Everything is not perfect all the time, but we do work together to resolve issues and reach solutions best for all. David Nail