Highline Place

My mom has advanced Alzheimer’s and had been living in Virginia with her husband, who sadly passed away in 2025. After his passing, I initially placed her in a memory care center in Virginia, but as her disease progressed, I felt it was important to move her closer to me in Denver. I visited several memory care communities, including Highline Place. From the moment I met Jodi in the sales office, I had such a warm and reassuring feeling about the place. Jodi is wonderful, and after meeting her and learning about the community, I knew Highline Place was where my mom should be. We moved her there in January 2026. The level of care and compassion we experienced from the very beginning was incredible. After a long travel day, we arrived at Highline Place at 8:30 pm on a Friday evening. I was amazed and so grateful that five kind staff members were waiting to welcome us. They offered my mom hot chocolate, carefully reviewed her medications with me, and immediately started thinking about her comfort. They even mentioned they planned to order a different wheelchair with a high back and reclining leg support to make her more comfortable. The next morning when I returned to visit, my mom was out in the main area napping peacefully in a recliner with cookie crumbs on her shirt, and another resident was sitting beside her holding her hand. It was such a touching moment and reassured me that she was already being cared for and included. The medical team and hospice team met with me the following Monday and were very attentive to my concerns that my mom might be on too many medications. They were open to reducing them and monitoring how she responded. She is doing much better now and is noticeably more alert. Every time I visit, my mom seems happy and engaged. I also receive daily notifications through their app about the activities she is participating in, which gives me so much peace of mind. They also have a wonderful chef who prepares meals and even offers to make recipes that are familiar and loved by the residents. The community also hosts family support meetings, which I truly appreciate. It’s comforting to connect with other families who understand what you are going through, and it really feels like a supportive community. Placing a loved one in memory care is never easy, but Highline Place has made this transition so much easier. I am incredibly grateful for the kindness, compassion, and thoughtful care they show my mom every day.

I've been trying to write this review for over a year. I wanted to do it right after my mom passed away, but every time I sat down to write it, I realized there simply weren't words big enough to express what this community meant to us as a family. From our very first conversations, before my mom ever arrived, Traci and Jodi met our family with extraordinary compassion. They took the time to listen, they genuinely cared about what our family had been through, and they immediately made us feel that we were no longer facing everything alone. In one of the darkest moments of our lives, that kindness meant more than they will probably ever know. Although my mom was only part of their community for her final 10 days, every member of the team treated her with dignity, kindness, and respect. Just as importantly, they cared for our family. They kept us informed, shared their knowledge with honesty and compassion, helped us navigate incredibly difficult decisions, and made sure my mom was as comfortable as possible while also looking after us as we stayed by her side around the clock. One memory has stayed with me ever since. Shortly after my mom passed, one of her caregivers came out to the courtyard where my sister and I were sitting simply to check on us and make sure we were okay. I could see the tears in her eyes. In that moment, I realized they hadn't just cared for my mom... they cared about her. And they cared about us. That simple act of compassion is something I will never forget. If you are reading reviews because you are facing one of the hardest decisions your family will ever have to make, I hope this gives you some comfort. This community doesn't just provide exceptional care. They provide humanity. More than a year later, our gratitude has only grown. To Traci, Jodi, and every member of your incredible team, thank you for caring for my mom with such dignity, and for caring about our family when we needed it most. You gave my mom comfort in her final days, you gave our family peace, and we will carry your kindness with us for the rest of our lives.

Our family member's stay here was very short-term, she came to Highline Place on hospice. Though she did not get to participate in any of the activities or dining, we certainly observed a lot while visiting her frequently. Every staff member we encountered went above and beyond to care for residents and keep them engaged as if they were their own family members. The medical staff and admin team are top-notch as well. We would not hesitate to choose Highline Place again if needed. Rest assured your loved one is in excellent hands if you find yourself needing a memory care facility.

My Mom has stayed there now for roughly one and a half years. During her stay she has had Great Care from staff and Medical staff. High Line Place is always clean, and welcoming. The meals are very good. Staff does a great job of finding creative ways to have fun with everyone that chooses to take part. Overall my hole family is very great full that Mom is receiving such Great care. Thank you.