Heartis Brookfield

My dad has been a resident at Discovery Commons for 2 1/2 years. It is a facility that he has truly thrived at. It is never easy to change your loved ones home. Every facility is different to what they can provide. LeAnne assisted us with making sure he was a good fit, and helped him get settles. What I truly appreciate is that even after all this time she has never stopped checking in on him, making sure he is happy, and being a great support. She always has a smile, and time to speak to the residents and share her joy. They have a new chef, Eric, and he has provided fantastic meals, a variety of foods, and an enjoyable eating experience. It can never be easy to please so many different people and preferences, but he does a great job. The activities are endless! They vary from Bingo, exercise class, speakers, singers, crafts, etc to the many outings including to restaurants, shows, and movies. Their activity director, Anna, is fabulous! She is so genuine, has many hugs to give out, a smile on her face, and truly loves her job. One of their physical therapist, Patricia, has been a constant presence since my dad has been there. She knows the residents whether she works with them or not, and adds to the overall positive experience of being there. She truly cares about the people maximizing their independence, and wants what is best for them. Finding caregivers in this type of setting can be very difficult. It is a demanding job, and not everyone is a good fit. I appreciate the management helping those that do not fit their vision to work elsewhere. It is so important to know that your loved one is treated with respect, kindness, and general care while there. He has a few people that have been there since he started, and truly views them as friends. There are too many great CNA staff members to mention them all by name, but I want to give my heartfelt thanks to all of them! I appreciate you providing my Dad compassion, care, respect and a lot of humor!

Our family had a wonderful experience with Discovery Commons Brookfield. My dad lived in assisted living there for several years and, in the last weeks of his life, moved into memory care. From start to finish, the staff was caring, well-trained, respectful, and incredibly responsive to his rapidly changing needs up until his death. They treated him with dignity and kindness every day, which gave our family great peace of mind. The leadership team was excellent and worked with us one-on-one, guiding us with compassion and clear communication during a very emotional time. We’re truly grateful for the care and support they provided to both our dad and our family, and we highly recommend Discovery Commons.

Moved our 90 yr old family member here from Sunset Woods in New Berlin, what a difference! He describes the meals as “fine dining” and the staff is incredible! LeiAn did a wonderful job at introducing us to the facility and made the transition so easy. Katie is the executive director and we can see how much she cares and values families and residents here. The place is clean and the staff are all happy to help. It’s been three weeks since the move and we couldn’t be more pleased, looking forward to visiting for Greek night tomorrow!

We truly value our partnership with Discovery Commons Brookfield. Their team is professional, communicative, and always willing to collaborate to ensure the best outcomes for residents. It’s clear they take pride in what they do, and it shows in every interaction. We appreciate the strong working relationship we’ve built together.