Franklin Park Alamo Heights

From the moment we first visited, we knew this senior living community was something special. The warm, welcoming atmosphere, beautifully maintained grounds, and wide range of engaging activities immediately put our minds at ease. But what truly sets this place apart is the incredible team especially Lauren. Lauren has been nothing short of amazing. Her compassion, professionalism, and genuine care for the residents shine through in everything she does. She took the time to get to know our family personally, answered every question with patience and clarity, and went above and beyond to make sure our loved one felt at home from day one. It’s clear that the staff here treat residents like family. The medical care is top-notch, the dining options are fantastic, and there’s always something meaningful happening whether it’s music, exercise classes, or social gatherings. Choosing a senior living community is never easy, but thanks to Lauren and the entire team, we have complete peace of mind knowing our loved one is in the best hands possible. We’re beyond grateful for the exceptional care and kindness shown every day. Highly recommend to any family looking for a safe, loving, and vibrant environment for their loved ones!

Franklin Park Alamo Heights is a community where elegance, warmth, and intentional design come together in perfect harmony. From the moment you arrive, you’re welcomed into an atmosphere that’s both classy and comforting. The apartments are exquisite: spacious, beautifully appointed, and thoughtfully laid out. They offer a true sense of home, with natural light, tasteful finishes, and quiet luxury that make daily living not just comfortable, but joyful. Lauren Rodriguez, the Sales and Marketing Director, has a unique ability to customize living needs for each resident and potential resident. Her approach is never one-size-fits-all. She listens with care, understands individual preferences, and crafts solutions that reflect both lifestyle and values. Her professionalism is matched by genuine compassion, making every interaction feel personal and empowering. Executive Director Tiffany Weiser leads the building with the residents at the top of her priority. Her leadership is rooted in empathy, excellence, and a deep respect for those she serves. You can feel her influence in every corner of the community. Under her guidance, Franklin Park Alamo Heights doesn’t just run smoothly—it thrives. Whether you’re exploring independent living, assisted care, or memory support, this community offers a continuum of care that honors each resident’s journey.

The staff at Franklin Park Alamo Heights Assisted Living have truly gone above and beyond in caring for my mom. She recently had surgery for an ongoing issue, and we were concerned about the level of support she might need—especially going into the weekend after a Friday procedure. Jackie, the Assisted Living Director, and her team were incredibly proactive. They made sure Home Health was already coordinated and ready before the surgery, and there was thoughtful follow-up by the care team throughout the weekend to make sure everything went smoothly. That kind of preparation and care gave our family such peace of mind. We’re so grateful for Jackie and her team—not just for this recent experience, but for the ongoing compassion and attention they show to my mom every day. They are a blessing to our family.

From the first time seeing the facility from the outside, you’d think it couldn’t get much better, then you meet the staff. Tiffany and Lauren showed me around and it was quick to see the staff are truly invested in caring for everyone in there. Residents would greet us kindly and there seemed to be a buzz of activity all through out. Keep up the great work, you can feel the positive culture!