Fairwinds – Woodward Park

Fairwinds is wonderful! My mother was a resident there and it encouraged wellness and friendship. There are classes and entertainment to keep residents active and engaged such as knitting, language classes, exercise, bible study, and church. The transportation was very convenient and available not only for medical appointments but social activities and shopping as well. The new chef has created a new menu. They are always looking to add new items that residents like and open to suggestions. The staff is kind, helpful, and understanding. We would definitely recommend Fairwinds.

Staff made it very easy and less stressful. Such an amazing list of services and help to my dad. He is in such good hands and active community of activities, food and transport. All a relief to us for very affordable price. He needed this help.

Amazing experience for my dad and myself. Immense relief too on better care and life for him. So much services and affordable! Grateful

My parent lives here. On the overall, it's a really nice well maintained facility. The employees are kind. However, one huge area of complaint for the residents is always the food!! The residents pay for it, but Fairwinds does NOT provide high quality, fresh food that is well prepared. Here is an example of a side salad which is only lettuce with an onion sliver, and a Cobb Salad entree. The Cobb Salad dinner entree has NO dressing, no egg, no bacon, and no blue cheese (only a mozzarella like cheese product). The beef is tough and the chicken is flavorless. There is also a photo of "lasagna" which has overcooked pasta and thin tomato sauce and a flavorless ricotta filling, and water logged broccoli. This picture was taken 4 months after my initial review, so they clearly have not worked on improving their food execution. Since the residents are on lockdown, food is one of the very few things they have to look forward to and Fairwind's cheapens out and leaves the residents disappointed that they cannot get a good, tasty meal with all of their hard earned money. It is a shame they do not value the residents more, and put themselves in their shoes. Right now all of their amenities are closed down, like their gym and movie room, and activities so they are paying for amenities they cannot enjoy. A similar regular apartment would be about $2000 less per month, so the residents are paying roughly $2000 for their food with this low level, poor execution. In reply to the response from Fairwinds: This is really wonderful that you will be working with your team to improve their meals, however, they have NOT experienced an improvement. The "Cobb" salad did not have the dressing in the bag. Residents have shared that complaining about the food in the past has not resulted in any changes which is why this review is posted. The meals lack creative ingredients for a more enjoyable experience. For example in the entree salads there is little variance of ingredients except for the main protein. They regularly have just lettuce, onion slivers and cherry tomatoes (examples in photos are the "Cobb" salad and the Steak salad). There are many different types of cheese and other veggies that could be used to make an entree salad more interesting/delicious. The residents are eating these options daily, so more effort to changing ingredients would be greatly appreciated, since they have very few activities to look forward to in their day. Examples would be: mushrooms, red bell pepper, butternut squash, cranberries, sun flower seeds, kale, dates, apples, broccoli, avocado, sweet potato, spinach, pine nuts, blue cheese, feta, etc. They would love to have beef that is not tough and chicken that has flavor since these proteins are served often. Thank you for responding positively. I look forward to updating this post with changes that are reflected in their meals, but it does not look like Fairwinds has made any culinary changes.