Eagle’s Trace

Although not a resident at Eagle's Trace, I have had four family members and long-time friends of the family live in the facilities here in Houston. The long-term care area, Bayou Vista, is one of the better appointed care facilities here in Houston, and that's saying a lot since we do have the Texas Medical Center here in town. And the living areas, which comprise the rest of the ET campus, are top-notch. Residents can choose from basic one-bedroom apartments or opt for something a bit larger in case family members need to stay over for a bit. There are real activities for residents as well as clubs and other groups folks can belong to and volunteer with. Staff are friendly and accomodating, and the on-site healthcare professionals are really good as well. It'd be great if the on-site pharmacy stayed open a bit more (they're closed in the evenings and on weekends) so that family could join residents in making purchases there, but that's about my only gripe. Cafeterias and restaurants are good and staffed with restauranteurs-in-training from local high school and college culinary programs. They do an excellent job with the residents and serve restaurant-quality meals with menus that change daily. Attached photos by a resident who's name escapes me, but they capture the fireworks show at ET celebrating their 20th year in Houston back in 2025.

Use the Memory Care section of Eagle's Trace for a loved one IF you are willing to risk long periods of not being able to have a telephone conversation with your loved one. I have currently gone 36 consecutive days without a telephone conversation with my wife who is a resident in their Memory Care. This is in addition to the many days last year when my wife's telephone did not function properly. A malfunctioning telephone is not compatible with the high fee Eagle's Trace charges for its memory care services.

Visited Eagles Trace recently. The community has a beautiful 70 acre campus, great food in several dining rooms. The folks in sales (Marianna and Carlens) have been so kind and helpful to me.

When I visited my friend in Bayou Vista, Debra attended to me. She had a terrible attitude when I politely requested her to check on phone with Eagles Trace Main Building if a student harpist holiday recital was on or had been canceled. My plan was to wheel my friend through the cold weather for a change of scene. She defensively stated that Bayou Vista was a separate entity. Her body language said it all. She further commented that she disliked not having her ducks in a row. Her behavior was appalling. In the three years that I have visited Eagles Trace every Monday to visit my friend, help with her mail and walk her dog, the staff have always been kind and courteous. Unless her attitude changes, Debra should be in a back office.