Eagle Ridge

I work for a stand alone Assisted Living Community also in Denton. We often refer to Eagle Ridge when our residents progress past the assisted living criteria. The families that I have referred to Eagle Ridge are always beyond happy with the care their loved ones receive. Anytime you walk in the community there is always some kind of fun activity going on and the residents are completely engaged. They have an outstanding staff from the nurse, sales director to the caregivers. I highly recommend Eagle Ridge to anyone who has a family member in need of memory care.

What an exceptional community with compassionate staff and engaging activities. I love that their residents are always involved with music, and games or having a dance with a staff member. It makes all the difference to have a team of leaders who genuinely care for the people that live here. Eagle Ridge is a fantastic community!

My mother lived here over 4 years and recently passed away. I cannot begin to express my gratitude for the caregivers and med techs who took such tremendously wonderful care of her! With memory care there are seasons of struggles and these caring and compassionate workers handled these situations with great respect and dignity. I was truly overwhelmed in the two weeks of my mom's passing how much they supported and encouraged me through a difficult season. Their tenderness and respect was beyond words!! I give a huge shout out to Talita, Shannon, Connie, Shondra, Merle, Duchess, Cynthia (probably someone I forgot) and the third shift crew. They are Angels for sure* This place also runs by the good measures of Amanda up front Brenda in activities and Brenda the fabulous housekeeper! Sometimes we think it's the Directors and people higher up that make or break these facilities but in reality it is these people who are busting their rear everyday to just love on our loved ones that make it all happen! I will be forever in memory of these wonderful people who served and loved my mom with such amazing compassion!

My mom lived there for 6 years. The care was good, the food good, nice planned activities. However I had trouble constantly with the people doing the billing. They could never get it right, causing delays with getting payment from Mom's LTC insurance. It's a very simple form, with 4 questions to answer, and a signature and date needed. i wouldn't have left a review on this except that today, SIX WEEKS after Mom died, I get a notice for a bill for the month of September. Even though per the lease, there's a 14 day moveout charge, that went 3 days into September, that was paid several weeks ago. If you have a loved one in this home and have long term care insurance, know that there will be problems.