Discovery Village The Forum

My wife has been a resident of the assisted living facility at the Forum for over a year now. Her experience has been enormously enhanced by Gigi's intervention and support. Gigi has a heart of gold and has helped my wife both via strong emotional support and also very practical hands-on help with work orders and so forth. Gigi puts in loads of extra hours in helping and supporting the residents. She is there for everybody, all of the time. She is dedicated to her job and extremely organized. Her door is never closed. Discovery Village could not ask for a better representative. The introduction from Gigi was a key element in our decision to pick Discovery Village in the first place as it has been for many others. Her care and compassion come over very clearly during the initial introduction to DV discussions over the phone and in person. 0

About a year ago, I needed to relocate my uncle to be closer to family, and Gigi at Discovery Village at The Forum made the entire transition smooth and stress-free. She was always available to answer questions and took the time to go over every detail of the contract with my sister and me. We never felt rushed or pressured at any point. Even a year later, Gigi continues to be a great resource—always helpful, responsive, and genuinely caring. She’s truly an asset to Discovery Village, and I’m so grateful for all her support!

When looking for assisted living for a family member, Discovery Village at the Forum was near by to ensure we can visit our loved one. Discovery Village at the forum is clean, well maintained and the staff are extremely friendly. The absolute difference maker for this place, and what ultimately tipped the scales in favor for our loved one was Gigi. There are multitudes of options for assisted living in and around town. None of them have the heart for residents like Gigi. Gigi is relentless in her fervent passion for the residents, and their family members. To be exceedingly clear on this subject, my family member would not be at Discovery Village at the Forum without Gigi. She is a shining example of customer-oriented service and, in my opinion, should be elevated as stellar representative of the Discovery Village brand. There are many places that check similar boxes, but most of them do not have someone with a heart of gold like Gigi. If you are in the market for a facility, please do yourself and your loved one a favor: make an appointment with Gigi and take a tour of Discovery Village at the Forum with Gigi. You'll absolutely be glad you did. We are! Thank you Gigi and the Discovery Village brand for employing such a superstar!

My 89 yr old father took me to Discovery Villages assisted living back in February of 2023 for a guided tour with GiGi Salvia of Discovery staff. Upon touring the facility and talking with Gigi and my father. My father and I went to a restaurant and discussed moving him and my 88 yr old mother into Discovery Village together; afterwards we went back home and discussed it with my mother and the three of us decided that this would be a good move for them to make. I came two months later and moved them into a two bedroom apartment so that it was as much like their home as it could be. Upon moving in GiGi and the other staff and even the dining staff were as friendly and welcoming as they could be. The other residents were also very friendly and welcoming to them and to myself when I visited with them. The facility was always and I mean always very clean and it impressed me there were no uncomfortable smells at anytime that I was there. I remembered smells from homes that my grandparents had been in and promised myself that my parents would never be in that situation. I visited many many times and never seen or heard anything amiss at Discovery. My parents both lived there and I never heard anything amiss at complaints from them in the two and a half years they were there. My mother passed in January of this year and Discovery staff and residents rallied around my father and myself supporting us. Then six months later my 92 yr old father pasted away also; it wasn’t from loneliness it was his body just was worn out. Gigi was always fantastic at helping us when needed and she checked on them both regularly as she does with all residents. I had seen her leave evenings at 8:00 p.m. after checking on different residents after a long day in the office. Believe me when I say shes a saint. Very kind and loving spirit. I was a manager for 25 years in an engineering company and had 30 or more employees; I would have loved to have employees like her that cared about what their function was. But the bottom line is my father and I would highly recommend Discovery Village facilities; I had been in the other facilities there and they are run the same way; but they don’t have a Gigi.