Discovery Commons San Ramon

I cannot say enough about Discovery Commons and its caring and supportive staff! Being a firefighter for over 30 years, I have had the opportunity to respond to calls at various senior care facilities in the Bay Area. Discovery Commons is by far the best assisted and memory care facility I have ever visited. When my father was initially diagnosed with dementia our family had numerous concerns about the support we could expect him to receive from a memory care facility. After touring numerous facilities in Alameda and Contra Costa counties, we found Discovery Commons! The first person I was introduced to was Karyn, the sales director. She offered our family multiple tours often answering the same questions over and over with compassion and professionalism. Kiel, the executive director, continues to check in asking about my father and how he is adjusting. Both met with our family while simultaneously organizing the facility Christmas party! What is most impressive is the staff retention. This is so crucial to those individuals with memory issues. All of the staff have been incredibly attentive including but not limited to Shelby in maintenance, Lauren and Alexis in the dining room, as well as Mark, Andrew, Celeste, Maryann, and others who consistently check on my father, encourage him to participate in activities and help him to maintain his dignity. When he arrived, he was in a wheelchair. Now he struts up and down the hallways, sometimes without even using his cane. The activities that Josephine, the activity coordinator organizes like bingo, blackjack, daily walks, discussions, bus trips, Tai Chi, and musical events have all helped keep my father alert and engaged. The food is definitely above par with many meal selections available throughout the day. My mother and other family members make it a point to reserve space in the dining room to have a meal with my dad. It also helps that Lauren and Alexis are working hard to connect with the residents during a meal, often remembering their preferences and always calling them by name. We are very fortunate to have found Discovery Commons and are forever grateful to the directors and the staff. Thank you, Kevin S. and family

Wonderful experience from start to finish. Toured facility w/ Karyn, spent time touring both assisted living and memory care as well as the interior and exterior grounds and also the amenities (gym, salon, activities room, library…etc) After completing the necessary paperwork to move us into the next step my father and I came in, enjoyed lunch and then proceeded with his cognitive evaluation. Upon completion of that step I came back in to finalize paperwork with Kiel the Executive Director. The staff carries itself with kindness and professionalism and on the day of my father’s final move in we were meet by several staff members who introduced themselves and the role they would play in his transition into assisted living. The goal was to find a facility where my father could eventually transition into memory care and enjoy his time in the mean time in a welcoming and caring environment, a place where his safety and security is a priority.

We are deeply grateful that my father-in-law had the opportunity to stay at Discovery Common for several months, where he was treated with the utmost compassion, dignity, and respect. Karyn, the Sales Director, and Kiel, the Executive Director, were both exceptional in providing support. I can’t even count how many times I reached out to them—before and after my father-in-law moved in—and each time, they responded promptly and patiently addressed all my questions. The nursing staff, med techs, caregivers, and the entire team were not only highly professional but also warm, attentive, and genuinely caring. They made the transition seamless and took the time to understand my father-in-law’s unique personality and preferences. Knowing he was in such capable hands gave us peace of mind. There were even moments when my father-in-law would forget he wasn’t still at home with us. It’s impossible to fully express how thankful we are that he had the privilege of staying in such a high-quality senior facility.

I recently moved my mother into this lovely community.I couldn’t be happier with the choice.From the very beginning, Kiel Stromgren, the executive director, was especially helpful in making the transition as smooth as possible for both my mother and our extended family. The staff members have been incredibly welcoming and caring, and they have gone above and beyond to ensure the my mother feels comfortable and at home. Jennifer who is a member of the dining room staff is especially attentive to my mother.The food is delicious, with lots of options for all types of diets. My mother especially enjoys the soups. The activity director Gigi is fantastic and always comes up with creative and engaging activities for the residents.The building isa gorgeous craftsman’s style. The front porch view is spectacular. It’s clear a lot of thought went into the building to ensure the residents are comfortable and happy. Overall I would highly recommend The Watermark of San Roman to anyone looking for an asst. living community for their loved ones.