Ivy Park at San Ramon

I’ve had nothing but great experiences with Ivy Park San Ramon. As a senior living consultant, I’ve referred and moved multiple clients into their community, and the feedback from families and residents has consistently been very positive. The team is professional, responsive, and truly cares about the residents they serve. From the initial tour process to move-in and beyond, they do a great job of communicating, supporting families, and making transitions as smooth as possible. It’s always reassuring to see my clients happy, well cared for, and thriving in the community, and Ivy Park San Ramon has continued to deliver on that. I’m grateful to have them as a trusted partner and highly recommend them to families looking for quality senior living in the area.

This exceptional community boasts a vibrant atmosphere, offering generously sized apartments equipped with complete cooking facilities, a rarity as they provide all the meals. Additionally, residents can enjoy a delightful dog park and the convenience of being centrally located near shopping and dining establishments.

It’s a tough and expensive journey to find senior living for a loved one. In looking for a place for my mom, we evaluated three closest to my home in Danville. We chose Ivy Park for several reasons. The property was very nice, the staff seemed great and they could handle a short move down the hall to memory care if my mom eventually needs it. My mom has been a resident since May. Her room was newly remodeled and has nice views of San Ramon Hills. It’s a big place so consider proximity to elevators and common areas if mobility is an issue. On the food, the regular 7-7 menu includes basic breakfast items, salads, sandwiches, hamburgers, etc. Their daily lunch and dinner specials have surprising variety and creativity. Overall, I’d give the food a B+ (fries get an A+!!). They have activities planned every day from 9 to about 6 and those too reflect creativity and variety. Most importantly, they seem to really understand that hiring the right personalities matters. Every caretaker, maintenance person, front desk staff, med techs, etc have proven to be kind, loving and professional. I visit 4-5 times a week and watch the staff directly interact with my mom even though they don’t know I’m even there at some points. I would love to see them add technology so work flow is tracked. There are times that I make a request and I never know if it happened until I go back. Would be so much more comforting if I could go to a portal and see when meds were given, shower given, toilet seat fixed, etc. My sister lives in Sacramento and this issue is even more challenging for remote family. From my research, this is an issue in most assisted living places but I still root for Ivy to be an industry leader. Overall, I’m very happy with our choice. They are worth a tour. Good luck to those starting the journey. I know it’s not easy.

This place has made a terrible, sad situation a little less stressful and scary. Their staff has jumped through hoop after hoop to help us make this move happen. They've offered so much compassion and support throughout this whole process and never made us feel bad for all the extra help we needed in the application process. They supported us before we even decided that we were going with Ivy Park and gave us lots of good questions to ask other places as we toured. Not something we thought to ask until they told us, but not many places like this keep your family until end of life. But Ivy Park does. Knowing that we're moving our family into a place that keeps her until her last day and knowing she won't have to move again which is scary and stressful is very comforting to know. She loves the people here and the staff are always so friendly and supportive.