Covenant Living at the Shores

I was very pleased with the care received at Covenant Shores skilled nursing facility. Across the board, the caregivers, nurses, therapists, social workers, physicians and administrators were welcoming, caring and excellent. I can’t say enough good things about them. I would highly recommend this facility if you have a loved one who needs rehab care. As an example, every staff member I came into contact with had a pleasant greeting and a smile. They seemed to really care about residents’ well-being and safety. I will always be grateful for what Covenant Shores did.

The skilled nursing staff doesn’t care about your loved ones. The social worker slept during our meeting and the physical therapist ran the meeting. They are way understaffed and undertrained. I had trouble finding employees when my dad needed help. If you can’t afford a private nurse then you will not have a pleasant experience. My dad had dementia and couldn’t feed himself without some assistance. Many times I’d come in his room and he’d have a tray of food sitting on his table. We were always very involved in his care. We lived 7 minutes away and told the staff to call us anytime 24 hours a day if they had any problems. The only call I got was when he fell out of his wheelchair. I asked the staff before I left if they would put him in his recliner because he was going to fall. When he had an emergency the employee didn’t even know the address. My dad was unresponsive and dying because they had neglected his catheter. I noticed there was never any urine in the bag when I went to visit him. I assumed they were emptying it. Nope. It was clogged. I had to call 911. The employee didn’t even know the address. My dad ended up with sepsis, a urinary tract infection, a bladder infection and his kidneys were failing. This was catheter care 101. The way this property looks makes you think they’ll be ok. That’s not the way it turned out for our family. After the Hospital he went into home hospice.

My grabdparents (shout grandy and gp) live here, and they LOVE it. Its besutiful, they have a community, they like the food. Theyre very happy

My Mom has been rehabilitating from a stroke. We have received the best care at Covenant Living. The rehab directors Diana and Jean are extremely skilled at what they do. They also are incredibly kind and patient with my Mom. The nursing staff is also fantastic and have been very attentive throughout the night. Peggy and Josephine have prayed with my Mom when she gets anxious in the middle of the night. Neke, Irene and Mark have done a great job at managing her medications. I have a super demanding job and am so grateful for the great care she is receiving.