Cogir of Folsom

The staff ; the caregivers, nurses, receptionists, maintenance and upper management have all been wonderful. I wish I could name them all in person! They were all so kind and caring with my mother, who stayed here for 7 months before passing. Even when she was "ornery" they had a smile on their faces and love in their voices. The rooms and the common areas were always clean. The cafeteria was very accommodating with their meals. My mother especially enjoyed the outdoor areas which were beautifully maintained, spacious and accessible. The residents seemed happy and were often engaged in fun activities. I highly recommend this facility!

In just the last six weeks, it’s been incredibly disheartening to witness the significant changes within this community for my aunt and others — once vibrant with resident car shows, volleyball games, and truly engaged staff. The recent and sudden departures of several key team members raise serious concerns about the level of support provided by Cogir’s corporate office. A dedicated director who went above and beyond, even while recovering from major surgery, is no longer with the community. A valued nurse has not returned from maternity leave, the lead med tech and several compassionate care staff are gone, and they’ve increasingly been replaced by agency personnel unfamiliar with the residents. Now, the activity director is no longer there, and the sales manager has also made the decision to leave. This sharp decline in continuity and morale affects both staff and residents. It’s troubling to see such a vibrant and thriving community take a sudden downturn. These changes prompt a larger question: What kind of support and stability is Cogir offering to its employees, and by extension, to the residents who call this place home? The residents and remaining staff deserve better. I hope corporate leadership takes a serious look at what’s happening on the ground — before more of what once made this community so special is lost.

Cogir of Folsom has been recently renovated and is a beautiful community. The apartments are clean and well maintained, the team is engaged and the residents are happy.

I strongly advise against placing a loved one here or seeking employment at this facility. Regrettably, I am compelled to give this establishment a zero-star rating due to multiple concerning issues. The kitchen facilities are entirely unacceptable—unclean, unsanitary, and poorly managed. The kitchen staff lack proper culinary training and frequently neglect their duties, often seen eating sandwiches and fries instead of preparing nutritious meals for residents. This negligence compromises resident health and safety. Housekeeping services are severely lacking. Staff are rarely present, resulting in consistently dirty resident rooms. There have been ongoing incidents involving the theft of residents' belongings and clothing. Alarmingly, staff members have been caught cooking in the kitchen during times designated for cleaning and resident care, further demonstrating neglect of their responsibilities. The nursing department also raises significant concerns. Licensed Vocational Nurses (LVNs) frequently display limited knowledge of medication protocols and appear ill-prepared to manage their duties effectively. Residents are at risk of frequent falls, and there have been multiple instances of resident-to-resident abuse. Additionally, the caregiving staff are consistently poorly managed and severely understaffed, which severely impacts the quality of care. The lack of adequate staffing levels means residents often do not receive timely assistance, leading to safety hazards and unmet needs. Overall, this facility seems to prioritize operational convenience for management over the safety, well-being, and dignity of residents, as well as staff support and morale. Families deserve a higher standard of care for their loved ones, and employees deserve a workplace that upholds fundamental standards of safety, professionalism, and proper management.