Charter Senior Living of Columbia

I’ve had the pleasure of working with the team at Charter for some time, and I continue to be genuinely impressed by the level of care and dedication they provide. The families that I have supported in this community, consistently express how happy they are with the support and attention they receive. Each time I visit, I’m greeted by a warm, welcoming, and professional staff who clearly take pride in what they do. I’ve especially enjoyed working with their Sales Director, Laura, who is exceptional in her role. She consistently goes above and beyond—not only for prospective residents, but also for those currently living in the community—ensuring everyone feels valued and supported. Charter certainly stands out as a leader in memory care. Highly recommend!

I moved my mom to Charter in Columbia after frequent falls at another community, where increased care and higher costs did not improve her safety. She was falling almost every week. After connecting with Laura, it was clear she truly cared about finding the right fit, not just filling a room. Since moving to Charter five months ago, my mom has not fallen once. The environment is supportive, engaging, and focused on safety. Judi in Memory Care brings real magic to creating meaningful and personalized experiences. Laura, the Sales Director, is exceptional. She is fully committed to residents and families, meets people where they are, and consistently advocates for what is best for them. Will, the Executive Director, leads with compassion and stays involved with families every step of the way. This is a five-star review, not because the community is perfect, but because they listen, adapt, and genuinely partner with families. They truly work to “enhance the human spirit”.

Our mom was in assisted living in a different community. We noticed her participating less and withdrawing. We decided to research into memory care communities. We looked at a few and when we met with the charter staff, we were blown away. Laura Blake was fantastic to talk to, compassionate, patient, and practical. We were ready to move Mom immediately. No other community even came close and within the month, we moved her in. We have been extremely pleased with Charter's staff, the management, and everyone's professionalism. Mom is very well taken care of. There are checks and balances with the nursing and medical staff. Management's doors (especially Executive Director Will Clark, and Memory Care Director, Judi Beyer) are always open. The newest addition to the staff is Kelby Carter. Kelby may have many jobs at Charter, but we appreciate his improved and excellent communication with us. The activities run many hours of the day encouraging involvement and participation. Through the free Sagely app, we can see what activities Mom has participated in, including pictures of her involvement, always with a smile on her face. We would recommend Charter to anyone looking for Memory Care for a loved one.

Wanted to send a thank you out to Charter Senior Living of Columbia for helping my mother through what turned out to be the final stages of dementia. The caregiving staff are kind, honestly seem to care about their residents, and we had more communications from the community and management in the few short months Mom was there than we had had with other assisted living facilities over the prior three years. While there were a few individual issues, they were quickly and respectfully dealt with and on the whole I wish Mom had been able to spend more time there. Honestly, unhesitatingly recommend Charter Columbia for memory care.