Cedarhurst of St. Charles

I really enjoy living at Cedarhurst. The staff are caring, friendly, and always willing to help when needed. The atmosphere here feels welcoming and comfortable, and the team does a good job making me feel at home. The building is kept clean, and you can tell the staff truly care about the people who live here. Overall, it’s been a positive experience and I appreciate everything they do for the residents every day.

From the moment my husband and I walked through a tour of Cedarhurst, we were impressed. We left our tour that day knowing that this was the place where my grandmother would be well taken care of. From day one, my grandmother has been well-cared for and the staff all know her name. I find this impressive in a place where there are many residents who need care, but the staff always has a smile on their face and time for your questions. My grandmother has acclimated quickly thanks to the staff and the other residents. This is a warm, welcoming environment, and she is thriving in this community.

The people in the offices there do not care about loved ones. They do things because corporate tells them they have to. When visiting ask how long each person in the office (not corporate people) have been working there. There were only 5 techs/RA's that really have a darn about my mom and they know who they are. They don't have enough staff to take care of the residents and when they hire, the correct training is not being given. I had to train the staff on how to care for my LO. When issues are brought up there is no follow up. Also there is no place outside for residents to go safely on their own besides doors that are too heavy for them to open. The food is the best of anyplace she had been at. Good luck getting any peace if your loved one ends up here as you will regret it.

Cedarhurst of St. Charles is an absolute 10/10! From the moment you walk through the doors, you’re greeted with bright smiles and a genuine sense of warmth. The atmosphere is welcoming, spotless, and truly feels like home. The staff—who I like to think of as “house moms and dads”—are compassionate, patient, and always ready to lend a helping hand. Their kindness and dedication create an environment where residents feel safe, valued, and loved. Cedarhurst offers an award-winning Community Enrichment Program that continually finds new and creative ways to keep residents active, engaged, and connected. There’s always something meaningful and fun happening! Dining is another highlight. With a talented personal chef leading the way, meals are served restaurant-style with printed menus and a variety of delicious, nutritious options available throughout the day. Both of my parents are residents at Cedarhurst of St. Charles, and I couldn’t be more grateful for the care and attention they receive. I recommend this community wholeheartedly—come for a visit and experience it yourself. You won’t be disappointed!