Cadence Mooresville

I would like people to know what the Christmas gift was this year for the angels that take care of your loved ones. This is unacceptable ! The gift is from Cadence Mooresville. Honestly after a year of faithful service this is what the angels get! They love your loved ones like family and deserve to be appreciated !

I am Looking for a caring place for my parents. “A Place for Mom” gave me some direction which lead me to Cadence. Kudos to Josh a cadence at this point. He reached out to me right away. And he has been amazing, such a big help with advice and information. Hope the folks at Cadence corporate know how important he is. Thanks Josh! I hope all the rest of the staff are as good at their jobs of making people feel good. Thanks Josh!

This review is long but needs to be to understand my experiences with assisted living facilities. My mom was on the waitlist for Cadence for a year when I moved her to NC from another assisted living facility out of state. My mom had been happy there and very active but I needed her close to me after my dad passed away. We had to settle on another place in Mooresville, NC where she had also been on a waitlist in order for her to be able to move. I had truly hoped it would work out as it "appeared" they were geared for what my mom would need. Unfortunately the place I moved her to was not a good fit for many reasons. The amazing part is that Josh from Cadence kept in touch and kept me apprised of where my mom was on the list. He in no way pushed for me to stay on the list but was super awesome about keeping her on there and letting me know when it moved knowing fully that if my mom was happy at the time her name came up we may not move as that was the last thing I wanted to do to her. My biggest concern at the other place was her lack of involvement in activities that she had loved at the place in Indiana. The activities were just not something that seemed to fit what people at my mom's age would be able to handle. I made the very difficult decision when her name came up that I would move her as nothing changed where she currently lived after numerous meetings. This was hands down the best decision I have made on my mom's behalf. Her involvement in activities began the very day she moved in and hasn't stopped. The staff at Cadence told me it was their job to get my mom out and involved and they have followed through on every promise they made. I no longer have to worry that my mom is sitting in front of her tv day in and day out. I get to see on a daily basis what she's doing through an app they provide for families. The people at Cadence genuinely work hard at making every day a great day for their residents, from the office staff right down to the maintenance people. If I could give more than 5 stars, I would.

As most know who are in this line of the work, the senior industry presents plenty of challenges. But for those on the outside, not yet needing services related to aging, it is so crucial to have vetted recommendations for places that will provide a high quality of care for their loved ones. Josh, Amy and the team at Cadence Mooresville work feverishly to hold their staff accountable to that standard and it shows in their results. I would highly recommend visiting this community if your loved one has reached the stage where Assisted Living or Memory care is appropriate.