Brookdale Dublin MC (PA)

My wife and I were researching elder care for her sister who was suffering from dementia. We visited 6 locations each had their plusses. We had narrowed our choice to 2 locations and chose Brookdale Dublin due to: 1. Care offered specific to my sister in-law’s needs and small enough for personal care 2. Brookdale stood out by Dana Segal was our initial contact and we were impressed with her understanding and ability to help us with all of our questions as we have never been through this process before. She was thorough and followed up This made our movement of my sister in-law less traumatic 3. We worked with Kyle Duffy, the director, as well He was warm and always had time for us. He also has promptly prepared insurance paperwork. The insurance company commented the thoroughness of his timely paperwork submitted Unfortunately, he has moved on to another job 4. Dana was very patient with the difficult process of getting my sister in-law into the home. 5. The staff is very attentive and promptly reacts to needs 6. Finally, the dining services manager June is a prize to this facility My first experience was the apple pie she gave us on our initial visit It was delicious ! Her meals follow that as well My sister in-law has been at the home for 3 months and so far we are very happy with Brookdale Dublin

I recently visited Brookdale for a tour of their community. Wow! The staff was so warm and welcoming, even just waving from down the hall if they weren’t close enough to greet me in-person. To me, that is the sign of a community that cares, and that always starts at the top. The director, Kyle, stopped to introduce himself and really make sure I was comfortable. The residents all seemed so happy and well cared-for. It is definitely a community I would feel secure recommending to family and friends.

I recently stopped by this community with my brother in search of a future residence for my mother. Although we did not have an appointment scheduled, the Executive Director, Kyle Duffy, immediately took the time to meet with us. Kyle was professional and knowledgeable, and was able to answers the many questions we had as first time visitors to a senior living building. The community itself was clean and well appointed, the residents were well cared for, and the staff was welcoming and engaged. If and when the time comes when we need to find placement for mom, Kyle and Brookdale Dublin will be our first stop.

It is always a difficult decision to place a loved one in the care of someone else but Brookdale made that decision much easier. It is a smaller community which provides more personalized care. The staff knows not only all the residents' names but also their family members, too. There is a real family feel about the place which is comforting. I can't thank the staff at Brookdale enough for their dedication, professionalism, care and love they showed my mother.