The Solana Doylestown

I would strongly advise to stay away from this facility. We were initially impressed with the aesthetics, but within a few days of my father moving into the memory care unit, it became clear that the staff and management have little regard for the safety and well being for the residents there. My mother stayed overnight with my Dad while he was recovering from hip surgery (almost two months) and saw first hand how they treated residents. There would be days that my Dad wouldn’t be dressed in the morning and would miss breakfast. If you asked a question or asked for help, the staff would be rude, dismiss it and do nothing. All the caregivers wear ear pods and can be seen lying down on the couches all hours of the day. They usually like to keep the residents in their rooms where they can easily be ignored. Medications aren’t given on time or sometimes not at all. Thank goodness my Mom was there to care for my Dad while he was there. I feel terrible for the other residents there that don’t have an advocate or someone to look out for them. Not surprising, when we told management that we would be leaving, the care got even more non existent. There was no “exit interview” or any inquiry as to why we were leaving.

My cousin has been living in memory care since October 2024. At first she wouldn’t leave her room but the staff from the director Alaina, who visits 2-3 times a day , to the aides who take care of her needs made my cousin feel at home. She now doesn’t like staying in her room. She has friends which she hangs with in a daily basis. The staff has been patient and so caring. So happy I chose the Solana!

I don't normally write reviews but after reading some of the negative reviews, I just had to share our personal experiences for my wife's aunt who is in memory care at Solana. She is 95 and has been in the memory care area for a year. My wife is her aunt's primary contact person and she visits her at Solana at least 2x per week and therefore, she has been able to witness often the level of care and attention given to her aunt and to many of the other residents. Personally we have been extremely happy with the care she has been receiving from the caregivers, many of whom are the same caregivers each shift and who treat our aunt almost as if she were a family member. Also, I cannot say enough about the wonderful changes that have been made both regarding the care of the residents and the improvements made to the area since the new supervisor, Alaina, took over that position. She is definitely a hands on supervisor and is always present pitching in and watching over the care and well being of the residents. My wife often had trouble getting into contact and seeing the last supervisor they had at MC but Alaina is always available and present to assist the residents and the families. We are also very pleased that Kyle who is now the MC activities person. He is very good with the residents, organizes activities based on ability levels and encourages them to participate in the activities. We also witnessed him helping the caregivers getting the residents situated at mealtimes. Overall, we are very pleased with our aunt's care at Solana.

My mother moved from CA to The Solana at Warrington in 2018. This fall will be her 7th year there. 10 minutes from Doylestown and conveniently located on 611, it was our top choice for overall value, amenities, and sense of warmth. While the ownership changed and we experienced Covid limitations in 2020 and thereafter, the leadership/management have been good to work with, have listened, and truly care about the residents. Mom enjoys the staff interaction, the proximity to Doylestown and resident outings they provide. We’re glad mom chose The Solana Warrington over other options.