Find Community
Verified
Assisted Living Memory Care

Brookdale Collin Oaks

4045 W 15th St, Plano, TX 75093
Brookdale Collin Oaks, Plano, TX

Overview

Are you ready to trade in cooking, cleaning and maintenance for a vibrant and active retirement? You can enjoy independence redefined when you move into our assisted living and memory care community at Brookdale Lake Highlands.

Living in the energetic city of Dallas, Texas, gives you a lot of choices when it comes to enjoying the wider community. Explore museums, wander the arts district, or take a tour of the botanical gardens. But you don’t have to leave campus to lead a rich and full life. We have a fun-filled recreational calendar that gives you all kinds of interesting ways to spend your days, like:
-Attending creative fitness classes
-Joining friends for ice cream socials
-Competing in game and trivia competitions
-Going for a nature walk
-Playing balloon volleyball

Our beloved seniors in memory care have an especially full calendar of events thanks to our Clare Bridge program. This person-centered approach to memory care includes six planned activities a day, but none of them are dull or monotonous.

Your loved one will enjoy things like a healthy breakfast followed by exercise classes, mental workouts, creative art workshops and musical performances before gathering in the dining room for dinner at the end of the day. Our team is here to provide them with gentle guidance and assistance during each activity, which often encourages a sense of purpose and belonging.

Besides the warm and inviting common areas where most of our activities take place, you also have your own private apartment just waiting to be filled with things like treasured photos, mementos and your favorite pieces of furniture. It’s the perfect place to host your grandchildren for holidays, and we even encourage residents to bring their pets along!

You’ll love the combination of time freedom and personal assistance here on campus. We can provide a helping hand with everything from bathing and dressing to managing medication and coordinating with outside healthcare providers so you can enjoy fewer worries throughout the day. You and your loved ones can also rest easy knowing our staff is available 24 hours a day, seven days a week to be alerted to an emergency.

Room Types

  • Studios

Amenities

  • Activities Offsite
  • Activities Onsite
  • Barber Shop
  • Beautician
  • Beautician Onsite
  • Central Fireplace
  • Devotional Services Onsite
  • Emergency Alert System
  • Enclosed Courtyard
  • Game Room
  • Garden Area
  • Indoor Common Areas
  • Library
  • Mail Room
  • Meals Provided
  • Outdoor Common Areas
  • Outdoor Walking Paths
  • Pet Friendly
  • Pharmacy
  • Piano or Organ
  • Porches
  • Private Dining Room
  • Resident Parking Available
  • Security System
  • Vegetarian
  • Wi-Fi / High-Speed Internet

Care

Assisted Living

A living option for seniors or individuals who require assistance with daily activities such as bathing, dressing, or medication management while maintaining a level of independence. Assisted living facilities offer personalized care plans and social activities that promote quality of life for their residents.

Memory Care

Memory care communities offer specialized care and support for individuals dealing with memory-related conditions, such as Alzheimer’s or dementia. These facilities are equipped with trained staff and offer engaging activities designed to promote well-being while ensuring a safe living environment.

Neighborhood

Pulling from a variety of reliable data sources, Walk Score® measures the walkability of any address, helping you understand how easy it is to live a car-free lifestyle. Transit Score®, when available, measures how well a location is served by public transit. Scores range from 0 to 100, with higher scores indicating more amenities within walking distance and diverse transit options nearby.

Reviews

  • David Rudd

    3 months ago

    Let's start with the pros: 1. The individuals are kind 2. The facility appears clean 3. The food is good TLDR: Pricing will vary significantly, medicine that needs to be adjusted periodically won't be done timely, charges from doctor, but no signs the doctor is actually doing anything. The issues: Failed to give tests that cause problem with my fathers medication. This cause a large discoloration on his body. We were told it's because he fell. He said he didn't fall and it didn't look anything like a fall issue and looked much more like an issue with his medication. Once they finally get back on performing the tests and adjusting his medicine the mark went away. Father took tylenol for pain. They took his tylenol away so that they can be in control of his medicine. But they don't promptly give him medicine. He called several time in pain saying he can't sleep due to the pain. The staff say they need to get an order to give him tylenol, I figured they would do that after taking it away his medicine. I have to come in-person to get them to get that order put in. I dropped by the next weekend to ask about it and was told it wasn't put in and that they would put it in. So takes a couple weeks and a face to face meeting to get him tylenol. He's had a problem with sores and infection on his legs for probably 7 months. We talked to the staff about it didn't do anything about it we asked that a doctors appointment be made, nothing came of that. We had a 3rd party home health service that took it on themselves to really call and get something done and maybe two months in it got a little better. Still continued problems though that lead to two visits to the emergency room. Which seemed to be the first real items that brought progress. Back to the facility and everything gets worse. Then the billing we were charged as expected the first few months, then the bill was about $2,500 more than expected. We thought maybe it was a fluke, next month was about $800 more, than it was $1,500 more. So we send an email asking about billing and get no response finally we put in our notice because enough was enough. We finally get a response back after a month had passed by when they get the notice. They said they would look into it. A couple weeks later with regularly asking for an updates and they say nothing is wrong, the personal services can just make the bill unpredictable. Offerred a discount in the future. A couple weeks go by constantly asking if the discount will be approved and reflected on the bill. Ultimately gave them a deadline and the time came and went. If you are on a budget or your loved ones medical isn't well controlled I would consider other facilities.

  • Penny Palmer

    a year ago

    Just wanted to share my experience with Brookdale and a particular staff member named Deborah. Our dad has dementia and he has been a resident here for 8 months. Everytime I visit Deborah takes extra time to talk with us,and answer all of our questions. She is incredibly caring and is always engaging with the residents. Her compassion goes way beyond anything we could've hoped for! It's not easy when the decision has to be made for your loved one, but I have no doubt that Brookdale is where he belongs. Thanks to Deborah and staff it has been a pleasant experience.

  • Brett Phillips

    2 years ago

    As the Executive Director of the facility, Laura Evitts sets the tone at Brookdale by being available, responsive, friendly, and helpful! She and the rest of the staff have gone above and beyond to help our family and my mom so she is happy and comfortable. It is impossible for everything to be perfect all the time but any issues that have come up have been addressed quickly. My mom is happy to be at Brookdale Collin Oaks and I really feel like they are happy to have her there.

  • Carlie Evitts

    2 years ago

    We had to transition my Mother in Law into the memory care community at Brookdale Collin Oaks and the staff has made this very hard time much easier on our family. The nurses and front office staff have been amazing and have cared for my mother in law like they would their own family. They have gone above and beyond to make sure she is comfortable and well taken care of. The staff is very professional and the community is very clean and well maintained. I highly recommend this community.

Contact Community

This field is hidden when viewing the form
Name(Required)
Preferred Contact Method (check all that apply)
This field is for validation purposes and should be left unchanged.

By clicking Submit, you agree to our Privacy Policy and you agree that the Community may contact you to respond to your request. The Community may call or text you with an autodialer. We never sell your personal information.