Bonaventure of Tigard

Update: they delete reviews on yelp as I have seen a couple disappear over the last week. I went to comment on one and the review was gone. When I liked it, they stated the company has been deleting reviews. Make it well known that they do not want to know how awful this place is. It’s a real shame that they’re not willing to change. The current management is running this place to the ground. A little over a year ago, I toured this facility while beginning the difficult journey of finding memory care for my family member. During that visit, I sat down with the young lady who was running the memory care unit. She was incredibly warm, deeply knowledgeable, and exceptionally compassionate. The insights she shared gave me the clarity and confidence I so desperately needed. Even if we didn’t choose this facility, I left feeling profoundly grateful for her guidance. It felt like a well-oiled machine driven by genuine heart. Unfortunately, we have now reached the point where we must make a final decision, and I recently returned to the facility. I was heartbroken to learn that this dedicated individual has left the organization. The change in environment is both palpable and deeply concerning. The warm, structured energy we initially experienced has been replaced by an atmosphere that feels chaotic, unsettled, and spread far too thin. Without the steady, caring leadership that once defined this unit, the high standard of care seems to have crumbled. It brings me great sadness to write this, but I no longer feel the sense of safety and security that is absolutely vital for our vulnerable loved ones. For families walking this incredibly difficult path, I would urge you to look elsewhere. We all want peace of mind, and tragically, I no longer believe this facility can provide

I am a pianist and sometimes perform there. (I don’t live there.). Facility seems to be well run and all kinds of entertainment is scheduled. Residents seem to enjoy life there.

I wish I could give them less than a one star. Bonaventure review I would urge you to look elsewhere when looking for placement. This place has management that does not care. They care about profits over people, you are just a walking dollar sign to them. Anyway they can gauge you and move the price up they will. Not only do they not care about your family member, they allow employees to drink on the job, smoke marijuana, and who knows what else. I was looking here due to a family friend having their parents here, but after hearing them finding numerous alcohol containers, scattered around the building, on more than one occasion. I have decided to look elsewhere. It seems that the management that cared and had this place walked away (no surprise). Despite the remodel, the inside does not match. It messy, ugly and lacks the heart and soul of a caregiver or long-term care team. Staffer is nowhere to be seen in this building at anytime- If you care about your family member, want them to be safe and not abused or neglected I would strongly urge you to look elsewhere. Anywhere but here.

We moved my dad into Bonaventure Tigard in October of 2025. After interviewing several other facilities, we felt like this was the best fit. It's scary, doing this for the first time. Almost every bit of advice they gave us was relevant and helpful. I didn't believe he would thrive and adapt, but he did. I look at this as a partnership and make a point of working with the staff and having realistic expectations. They have worked with us to address some of his unique issues and I'm happy with the outcome. It's a sad time, but it could be worse. I'm grateful for the care he is getting, the environment of the facility and the commitment I've seen in those I've gotten to know.