Birchwood at Canco Assisted Living

My dad lives at Birchwoods and we’re really pleased with both the level of care and personal attention he receives. It’s also very clean and bright (newly renovated). Everyone is so friendly, and there are always activities being organized to bring residents together. The backyard patio area is a great place for residents to spend time around the gardens or the resident chicken coop (a resident favorite) 😊

Birtchwoods At Canco has the most caring staff here and they’re very attentive as far as any questions you may have. I recommend it to everyone. Food is average! Activity directors go out of their way to bring folks to activities of different interests. My mom’s personal favorite is the musicians and Bingo! Jessica the ED is a great listener and works with any issues as they come up.

The facility is clean, the rooms comfortable and well sized, the staff and residents are friendly and helpful

I would never put ANY of my loved ones here so long as Courtney Clark is Director of Health Services. These places, all staff members should be Empathetic, Caring, Kind & Generous people who would lovingly care for our elderly & sick loved ones. Courtney Clark is NONE of those things. She is a rude, inconsiderate, judgemental, ignorant person! Why am I saying this you ask? I know a wonderful man named Matt, hes a hard worker, great father. trustworthy friend, that stepped up to the plate to be a father to this wonderful little girl, whos biological father never an any interest. Matt & the mother started dating an remained dating for 2 years until the mother decided to split.....Matt was the only father this little girl ever knew, after the split. The mother ended up getting into some trouble with the law an lost custody of, said little girl.....Matt stepped up to the plate & adopted this little girl, had he NOT stepped up to the plate, this little girl would of ended up in the foster care system bouncing back & forth between foster homes like so many other children do. Matt works hard 40 to 60 hrs per week to provide for this little girl by HIMSELF!!!!! To get to my point, Matt posted on fb to ask any friends/ relatives if they could babysit his little girl so he could get some over time. COURTNEY CLARK, the director of health services at this establishment took it upon herself to comment & say to Matt.... AND I QUOTE: "I barley remember you, but from what I remember you were a hs (high school) drop out, that was so high & dumb you couldnt sit through a hs class, why am I not surprised you have illegitimate children you cant take care of!" I have a screen shot of Courtney's comment, however this review sight doesnt allow for uploads of pictures otherwise I post it!! All of what Courtney said, is not even REMOTELY true about Matt!!! an she even stated herself "I barley remember you!" Would you want someone of this demeanor & pure uneducated IGNORANCE watching over your loved one? As she stated to Matt. She barely remembers him, how would she treat or judge your loved one?!