Balfour at Littleton

While it's incredibly sad to reflect on the passing of our loved one, I want to express my heartfelt gratitude for the incredible care and support provided by the entire staff at Balfour Littleton. Despite the challenges of ALS, they showed unwavering kindness, professionalism, and genuine care throughout my friend's entire time there. The range of active events and thoughtful field trips catered to everyone, including those with mobility issues, ensuring a sense of inclusion and joy. Their dedication made a difficult journey a bit easier to navigate. In addition to their exceptional care for my friend, I'm deeply touched by how the entire staff at Balfour, from top to bottom, took the time to build meaningful relationships with my friend's friends and family. Their genuine interest and support extended beyond the individual to embrace the entire circle of loved ones, offering comfort and understanding during a challenging time. I am truly grateful for how Balfour honored and respected my friend's wishes and decisions, especially during difficult times. When issues arose, such as his expressed desire not to have his estranged family member visit, the staff handled the situation with sensitivity and professionalism. They ensured that his wishes were respected and implemented measures to protect his well-being and peace of mind. This level of advocacy and support demonstrated their unwavering commitment to advocating for the dignity and autonomy of each individual under their care. Thank you Balfour for being so compassionate and wonderful during our friend’s final year of life!

From 3/2020. Safe keeping of a loved one involves oversight from genuine care takers, and care givers. There must also be an atmosphere of bright and articulate surroundings and people. I have found this facility to be a bright and active environment for those that are seeking great care. They have been very accommodating to the needs and conditions of their clients/guests. Dining is excellent with many choices and abundant. Social activities are daily with several outings / week. I like the people, and I am sure my loved one is getting well taken care of. Mom passes 6/2021. So, It's been a while. I feel improvements to meal service could be managed with a full push cart full of drinks, coffee, water. The meal servers are under paid and staffing is a problem as it has no provision to tip servers. I hope all elderly clients are expeditiously served, but this facility under pays all staff. IMO. I haven't been there since August of 2020.

I was so delighted and surprised by the staff and management. At the worst possible moments they were wonderful. My dear friend was dying of ALS.They treated him with dignity love and respect through his process to the end. I can not say enough about the genuine caring and compassion they showed. They have become my friends after his passing. The management and staff are vested in the happiness of their clients("The Elders" as he used to say.) I was releaved,surprised and comforted that such a compassionate community existed. He was able to live and die with dignity surrounded by love. Thank You. A special thanks to Marissa and Emma your amazing people.

I feel so lucky to have found Balfour for my parents. My mother has complicated medical needs and the staff has gone above and beyond to take care of her. They even let us borrow a cell phone for several weeks so that we could set up her Dexcom so the nurses and our family could monitor her blood sugar. They welcomed my Dad every night for dinner for months before he became a resident himself. The staff host amazing events with great food, cocktails, and mocktails. They have movies every night in the theater room. The facility is beautiful and has on site PT, OT, and speech therapy which has been so good for my mom. The staff took such good care of my dad before he passed. It really made such a difference to my family. I feel lucky that my mom is here and confident that she is getting excellent care. Thank you to everyone!