Avista Spokane

Avista Senior Living has been a huge blessing for my mom in particular but also for the whole family. The staff has bent over backwards to be accommodating for all of our needs. And some of those needs have been significant.They are good about contacting us with issues that crop up. It feels good to walk down the halls and be recognized and greeted by the staff. And that goes for management as well as caregivers. It’s just the right size where there are plenty of activities to participate in, and yet not so big that you get lost. Everybody knows everybody. And the staff is always vigilant, helping the residents back-and-forth from meals or activities. They try real hard to keep that social stimulation going. All in all, there’s never been any doubt in any of our minds that we made the right choice with Avista Senior Living.

Great care for my mom! Friendly, compassionate care. Amanda the care coordinator was on top of mom’s care program and went to bat for her when necessary with doctors. Doug was very helpful with transitioning mom to the community.

We thought it; we spoke it, “We’ll have plenty of time to think about elder care later. Besides, how hard could it be? There are lots of places out there!” And then it happened. In an instant, our loved one could no longer continue to live unassisted in his own home. “Oh dear, where do we start?” We began by visiting assisted living facilities online and onsite, hoping to narrow the scope of our search. It was all so overwhelming, and then we found our way to Avista and things began to make sense. We were instantly impressed with the cleanliness of the facility. A bonus was that the units were all at ground level; no stairs to navigate! The staff provided us with much-needed information regarding prices, services provided, support services available, etc. empathetic, knowledgeable, kind, etc. clean, well maintained,…and a phenomenally cheerful staff. Avista helped us to cover all the bases as our loved one got moved in and adapted to his new home. When asked how he was liking his new home. He said, “I feel safe, secure.” His rapport with staff and other residents assures us that we made the right choice with Avista. We used to spend a fair bit of time taking him to medical appointments, loading and unloading the wheelchair after picking him up. Now, Avista takes him to the appointment and if we want to, we can meet him there. Avista staff maintains excellent communication with us regarding appointments, needs and necessary changes.

Venus, the activity director, does SO MANY fun things for the residents. Bingo, hangman, art projects, many musical acts who perform at Avista Senior Living. She makes it so fun! I really appreciate her joy & enthusiasm.