ActivCare Laguna Hills

Update 10/20/2025: My cousin Bertha is a happy and thriving resident at ActivCare Laguna Hills because of the staff. I know this because of the multiple calls I receive in a day from Bertha and some of first words out of her mouth are " The people here are nice to me!" These words are so comforting to me since her parents left their special needs daughter in my care. Recently Bertha's mother passed away and this was soon after she had visited Bertha at ActivCare. After the loss of her mother, there was so much love shown to Bertha by all the staff. Marlene M. the program specialist would frequently call and update me on how Bertha was feeling during this very difficult time. Marlene has made my life so much easier in so many ways by letting me know what Bertha needs, updating me on the activities she participates in and those she does not and how she is feeling emotionally. She often goes in her room to make sure Bertha's closet and room are in order. I know Bertha is well cared for! Bertha is a social butterfly and she enjoys talking with others. I have often dropped by, unannounced, and seen Marlene and Bertha laughing and talking. Marlene also engages lovingly with other residents as well. She is such a kind and caring human being. I feel as though she is a part of Bertha's family. Thank you ActivCare for choosing such wonderful staff!!! Sincerely, Darlene D. I would like to express my deepest appreciation for the incredible healthcare and love given to my cousin Bertha, who has a diagnosis of Down Syndrome Recently, I bought Bertha’s mother, who is 95 and is in a wheelchair, to visit Bertha at ActivCare Laguna Hill. Her mother was so impressed and relieved when she saw that her daughter was living in a beautiful community, with competent and caring staff members. Bertha began telling her mother about the different activities and later we took her to see Bertha’s room. Bertha calls ActivCare her second home. Second, because the first home was where she live for 51 years but now both she and her mother live in residential communities. Bertha loves her new home so much that on special occasions and holidays she prefers to be at ActivCare because of the activities rather than be with her family which was unusual. I told Chantal, the activity director, that Bertha loves your activities so much she has forgotten about her family. Because Bertha has always been a helper and caretaker of others—instinctively; staff noticed this desire, so they gave her an ActivCare staff badge that names her as an assistant. All of this has won my Bertha’s heart and love and has also given her a PURPOSE! I am so grateful to Debbie, program director, for leading such a great team and showing so much love to my Bertha. I thank GOD for the care staff, medtechs, nurses, front desk and Ruby in marketing for making this transition so easy these past two months. Everyone has proven to be a blessing from God to Bertha and her family. With much appreciation , Darlene D.

My mom absolutely adores ActivCare! She moved to ActivCare from another facility in the area, and the care she is receiving now so outshines her other facility. She is kept active all day long, so many activities here, and SUCH wonderful staff. From Ruby in the office to Debbie on the floor to Megan at the desk and all the amazing nurses, med techs and aides and others that are too many to mention. Everyone is kind, and helpful, and so attentive to the residents. My mom doesn’t want to participate in all the activities, but she does like to sit on the sidelines and critique others LOL! Residents are never left in chairs in front of the TV just wasting away. They are all encouraged to interact with other residents and participate in all kinds of fun activities. The facility is super-clean, well run, and she loves the food! We are so glad she found ActivCare, we are so grateful that she’s thriving and in such good hands.

My mother in law was admitted to Active Care a year ago. The staff is incredible. They tend to all of her needs. They have plenty of activities to keep the residents occupied. The facility is beautiful. She loves their food. Rudy Mendez was so helpful with the move in process. She was a godsend. I can’t say enough good things about this facility.

After several difficult years dealing with dementia and finding good care for my mother, I was relieved to have found ActivCare Laguna Hills. All of the staff seemed knowledgeable, helpful, and compassionate regarding the nature of the disease and attitude towards addressing behavioral concerns we were faced with. Ruby the sales lead was professional and confident in the communities ability to help my mother. The communication from nurses was excellent and the facility is clean and welcoming. The community has several abundant outdoor spaces and beautiful murals inside of rolling hills and horses. There are lots of residents with varying abilities. There was always an activity taking place during my visits and enough staff to feel there was good supervision and engagement. Debbie the program director made us feel well cared and comfortable when my mother’s condition progressed to needing hospice. From a family that was feeling scared and felt we had limited options for care that could appropriately manage my mother’s behaviors, ActivCare truly fulfilled what they promised and helped my mother acclimate smoothly to a new home.