Westport Place Health Campus

I was there for approximately two weeks. My experience with the physical therapy department was wonderful. So helpful and really cared. I wish I could say the same about the rest of my stay. The room was drab, the toilet never worked (People were constantly having to come in and work on it and never did get it properly working), quite a few of the aides were disinterested, Especially when it came to helping me into the restroom and in getting someone to bring me my pain medications. The food was average but sometimes I got the wrong things. I would hesitate to recommend this facility except for their physical therapy department.

My mother is doing rehab here after foot surgery. I love this place for her! The nurses and assistants are kind and compassionate, the food is amazing and her care makes us feel good about leaving her at the end of the day. DONT HESITATE HERE!!

Therapy was great. Long wait times for pain medicines. Long wait time for personal care. Most staff seemed uncaring and unconcerned, although they are overworked and underpaid. The doctor was aggressive and rough and maybe a little revengeful. I would not recommend this facility.

My mother was there for several days following a hospitalization. She routinely waited 30-45 minutes for someone to respond when she pressed her call button. On one occasion she needed help getting to the bathroom. 35 minutes after pressing her call button someone showed up, said she was not trained to assist her, and told her to just “go in the bed” and they would “clean it up later.” She later had to return to the hospital after a fall. No one ever called me or my father to check on her. After I reported these issues to a member of the sales team, no one in a supervisory role ever reached out to follow up. Based on our experience, I do not recommend this facility for rehab.