Violet Springs Health Campus

I do not recommend this facility. My mom was in the rehab unit following hip surgery. She never recovered and passed away shortly after being released from Violet Springs. In fact, I believe they caused her hip to heal incorrectly resulting in significant pain which wasn’t managed properly. The communication was terrible. Didn’t return phone calls. The care was negligent. She got bed sores on several areas and we weren’t notified nor was care given to heal them. We weren’t told about a UTI she got while there. I’m sickened by the suffering she experienced while in their care. Please be aware and don’t send your family there.

Shitty place. My dad stayed here for 2 weeks and they mistreated him entirely. Sure the place is “nice” but these people do not care about anyone here. Night shift is always on the phones and talk to patients extremely disrespectfully. The aides and nurses are lazy and gossip to one another all the time. I saw two women arguing about a drink. The nastiest team of healthcare providers i’ve ever met. They just want your money and they dont ever have enough staff for night shift please don’t waste money here 😤

My 83 yr old mother and I were stuck in TN with my ENTIRE family. Katie B, helped facilitate every step of the way of getting out of the hospital and into Violet’s rehab. We were stuck for days in the hospital with no end in sight. She got authorizations and worked directly with me even more than the hospital case manager. She has saved our mental health and we look forward to Violet helping my mother after emergency surgery. You pray for people like this when you have no one else helping!

My first impression was that the facility was very clean and looked very nice. The people were very nice and I thought it was going to be a good experience. My dad went there for rehab to recover from stomach surgery and he was on overnight TPN. Within 2 weeks he lost 10 pounds and his surgeon pulled him out and back into the hospital. My dad would lay there all day and just vomit. When they would give him his meds he would immediately vomit them up and the staff would just walk away. So he was getting NO medications. No antibiotics, no heart medication, none of it. Every time we’d get him up in his wheelchair to go for a walk, I would have to ask someone to change his bed because it was dirty every single time. Once he got back in the hospital he tested positive for MRSA and was in the worst condition he’s ever been in. The staff also removed a lamp from his room that I had bought for him because it had a remote and when I asked about it everyone acted like I was crazy. I would never recommend this place to single person whether I liked them or not. They will let your loved one wither away. Very sad.