Village on the Green

A Wonderful Experience at Village on the Green I cannot say enough positive things about Village on the Green Rehabilitation Facility and the care my mother received after her hip surgery. From the moment she arrived, the staff was incredibly kind, compassionate, and attentive to her needs. The responsiveness of the entire team truly stood out. Questions and concerns were addressed promptly, and we always felt that my mother’s well-being was a priority. The facility was clean, comfortable, and well-maintained, which gave our family great peace of mind during her recovery. Most importantly, the quality of medical care was excellent. The staff demonstrated genuine knowledge, patience, and concern throughout her rehabilitation, helping her regain strength and confidence after surgery. We are so grateful to everyone at Village on the Green for treating my mother with such kindness, dignity, and respect. Their compassion made a difficult time much easier for our entire family. Thank you to the wonderful staff for taking such good care of my Mom!!!

As someone who has worked privately for families with loved ones in memory care for years I have observed several memory care facilities in the area. Some with a higher price point than others. I have come to understand that while medical care/comfort/ hygiene / budget / activities are of course all important for your loved one what it really boils down to is the people who work at the facility. I have observed the staff at Village on the Green memory unit twice a week for over a year and have consistently been impressed. They are patient and loving with their residents even in the most challenging situations. They handle so much with such grace. They have such a tough job taking care of more than one client at a time but they do it in such a way than everyone is happy. I would highly recommend this facility to anyone’s loved one with full confidence. Their residents are treated with love, care and respect,

I can’t say enough good things about Village On the green. From the moment we first visit the community and did the tour, we knew this was a perfect place. The warmth, professionalism, and genuine care shown by the staff made the decision easy for our family. The grounds are beautifully maintained, the common areas are always amazing, and the entire atmosphere feels more like a resort than a retirement community. But what truly sets this place apart is the sense of community. The residents are friendly and welcoming, and the staff go above and beyond to make sure everyone feels at home. There’s always something going on—from engaging activities and wellness programs to social events for the residents and the family like summer parties to a great Christmas party with live music for everyone to enjoy. It’s clear that a lot of thought goes into planning things that enrich the lives of the residents. The most important is always the level of care which is outstanding. Whether it’s the nursing staff, the dining team, everyone treats the residents with dignity, patience, and compassion. Knowing that our loved one is not only safe but thriving here brings us so much peace of mind. If you’re considering a retirement community for yourself or a loved one, I wholeheartedly recommend Village on the Green. For me and my family is a great place to belong and we appreciate and value everyone here.

The facility itself is well maintained, and the admissions process was efficient, professional, and patient focused. My father was admitted for short term rehabilitation following a hip fracture, and the physical therapy team appeared competent and engaged in his recovery plan. Their efforts were a notable strength of the facility. However, there were significant concerns regarding the quality and consistency of nursing care during his stay. The nursing staff frequently demonstrated deficiencies in responsiveness, communication, care coordination, and overall clinical organization. Response times to patient requests were often prolonged, and there appeared to be a reliance on care shortcuts that raised concerns regarding adherence to best practices and patient centered care standards. While I cannot determine whether these issues were related to staffing shortages, the care environment often reflected inadequate workflow management and insufficient attention to patient needs. Nursing assessments, follow through, and interdisciplinary communication appeared inconsistent, resulting in a frustrating experience for both the patient and family members. It is important to note that some individual nurses provided excellent care and demonstrated professionalism, compassion, and attentiveness. Had the overall nursing team consistently performed at that level, my assessment of the facility would be substantially more favorable. In summary, this is an attractive facility with a strong admissions department and an effective rehabilitation team. However, significant improvements are needed in nursing operations, responsiveness, communication, and care coordination to ensure a consistently high standard of patient care. I hope the facility addresses these issues, as it has the potential to provide a much better patient experience.