Thunderbird

We recently moved our father into Thunderbird Assisted & Senior Living, and I want to share how incredibly gracious and accommodating the staff has been. They have supported us every step of the way. Even their vendors, like Ken, who doesn’t work directly for the property, have offered assistance. A special thank you goes to Katey Scott, Family Advisor—don't hesitate to call her to learn more about the services they offer—and Stephanie Robinson, Resident Services Director. Since this was our first experience moving a loved one into a senior living facility, these extraordinary individuals made a challenging situation significantly more bearable. We cannot thank Katey, Stephanie, and the entire staff at Thunderbird Assisted & Senior Living enough for their help. We highly recommend Thunderbird Assisted & Senior Living and encourage you to explore the many benefits of their facility!

Elegant, warm, and economically astute. I've been here about a month and enjoy it more daily. The centrally located koi pond, recently appointed by new manage and ownership, is a relaxing and invigorating delight. There is a splendid lit path at night. Staff at all levels has been exceptional. People general seem happy to be here. I looked at alot of places and this is equally a $4000.00 place in Scottsdale. The area here is pleasant and across the street from Banner Thunderbird Medical Center and hospital. Alicia at the front desk is amazing and a rarely seen resident advocate de facto. Natalie in Dining is also a gem. Mike Brown at CEO seems to have revitalized my home. Also thanks to New Day Lifestyles...Julia and Ramie...for dragging me over from mesa several times..God knows why I thought...now I thank them and understand! Go Steelers! And last but not least comes the little Sheba of Redwood City, the Dynamo of Thunderbird, the Fatima of Family Advisors Kaaaattttyyyyyyyyy S. Beautiful moonlight walks!

Katey was great and made the whole experience so much easier. I reviewed and toured several living centers and I felt like Katey really listened. After I selected Thunderbird she and her team continued to be attentive and helpful which showed it wasn't just a sales pitch but a place that was really going to make sure my mom was comfortable and taken care of.

Thunderbird Senior Living dining receives a minus "1" in regards to service. Tenants have waited over an hour just to get a bowl of soup, or often they don't receive their meal at all. I ordered an ham and cheese sandwich that arrived 45 minutes to later, but there was no ham! (REALLY? How can you screw that up?). This morning tenants were asking visitors to get them coffee. Even the self serve coffee containers by the deli were empty. Getting an order to go is like asking God to strike lightening in the same place twice. Now, for the quality of the food, it is a hit or miss. Mostly a miss! I've ordered a menu item that was unrecognizable as to what it was. I threw it away and ate a banana. Im not typically one to complain, and I'm a believer in second and even third chances. Unfortunately, 8 out of 10 times Thunderbird dining is disgusting! Aside from the bad dining experiences, I need to point out that the facility is clean, Thunderbird provides excellent activities for the tenants, truly seem to care about tenants wellbeing, and the staff is amazing.