The Willows of Easley

After my brother passed away a year and a half ago, my mom tried her best to stay in her home, but the loneliness was very hard on her. As a family, we started visiting independent living communities, hoping to find a place where she could truly feel comfortable and happy again. The moment we walked into The Willows in Easley, we knew it was home. The staff made us feel welcome from the very beginning, and the atmosphere was warm, caring, and full of life. My mom has found not only a beautiful place to live, but also companionship, comfort, and peace. It has been such a blessing for our family to see her smiling and enjoying life again. We are so thankful for The Willows and the kindness they show their residents every day. I would absolutely recommend them to anyone looking for a loving and supportive community for their family member.

My elderly friend moved into the Willows of Easley in November & up until today everything has been great. Friendly staff, nice apartment, decent food, & accommodating maintenance staff. I was so aggravated today I was tempted to give a 1 star review but decided that wouldn’t be fair to the people who are dedicated & hard working. They do a great job. Until today! One bad experience can negate 50 good ones. I was having a conversation with the lady at the front desk to check to see if a particular parking space was assigned to anyone so my friend could get a space that wasn’t under a tree & she told me the space in question was not assigned & that my friend could have that space. It should be noted that the lady on the desk was very friendly & accommodating. Another employee who had been in the dining area came over & butted into a conversation that didn’t involve her. She told me someone was in that spot. I stated that’s ok because my friend won’t need the space until tomorrow. She snapped at me that I didn’t understand what she’s saying & stormed off like I was stupid. (This happened at 2:20pm on 3/24) Some people shouldn’t be allowed to deal with the public and she’s one of them. At the very least she should have some human relations, customer service training & leave her attitude at home. If she could have an attitude like that with me, I have to wonder how she treats residents at the Willows. In spite of my feelings regarding this incident, I will still give a 4 star rating because of the positive experience up to this point. I’m hopeful that this review will get the attention of the Facility Administrator and this will be addressed appropriately.

When you walk into The Willows of Easley, it feels like you're home. The excellent care is immediately evident and it's very telling how much the staff love their jobs, which they'll tell you is more of a calling than anything. The residents are happily wearing smiles and very well kept. The WoE is heavy on compassion, care, and always doing the right thing. It's an honor to be a community partner and call the staff here friends. From the bottom of my heart, thank you for the love and care you provide to our aging population in this beautiful community.

It’s difficult to put into words exactly how I feel about the staff at The Willows of Easley. My Dad recently passed away and I couldn’t have found a more perfect place for him to spend his last few months. The staff were absolutely amazing and accommodating to his situation. He would tell me daily that he was at home there, that he felt at peace there. He made friends, with staff as well as residents. When he started rapidly declining, they did all they could to support him as well as me along with our Gentiva Hospice nurses, Darlene and Elizabeth. Morgan, the head nurse, her techs, Ty, Shelby, Lisa and so many other staff members, like Lexus, wrapped my Dad in Grace throughout. It’s only been seven days, and it is still all very fresh in my mind. It was a wonderful place… I highly recommend The Willows of Easley.