The Watermark at Continental Ranch

My mother recently moved in to assisted living here. All I can say is, Wow! The staff are completely amazing in every way. They are making this transition so much easier than I would have ever imagined. On top of this, the residents have all been so welcoming and kind to my mother. They really seem happy here. I love going to visit and having meals there with her and talking with the others. It already feels like home. Food is very good, the building and grounds are immaculate, and the caregivers and housekeepers are all wonderful. Love all three amazing concierge ladies at front desk - Mary Lee, Cheri, and Gabby - who make me smile every time I pass by. And the team that helped get us in the door - Leslie, Patty, Tony, and Monica - they have really helped me and my mom out during this crazy period of adjustment. Can't wait for my mom to really settle in and start regularly enjoying the numerous activities and amenities. There is so much to experience there. My best advice to anyone who is helping a loved one transition to assisted living is to accept that this can be a very overwhelming process and know that it's completely fine to ask any and all questions that come to mind. There are so many pieces to the puzzle. The people at Watermark really do care and will help you with each facet of the unknown. I am beyond lucky to have found this comfortable and supportive community for my mother, and I look forward to all of the good times to come.

My dad recently moved into the memory care facility, and the staff support from the team at Cogir has been stellar so far. The director keeps in touch with my sister and myself and lets us know how his adjustment process is going. This isn't an easy move in general, but everyone we've talked to or dealt with have been nothing but first class. Thank you specifically to Eric, Leslie, Amy and Lisa.

The memory care unit is such a warm friendly environment. My MIL loves the staff and they could not be more caring. They treat her like their own mother.

I'm so thankful for everyone at The Watermark. As soon as I walked in for my tour I was blown away by the atmosphere: immaculately clean surroundings, friendly staff interacting with residents (by name), and happy people everywhere! So many residents were socializing, lounging, or taking advantage of amenities, which are plentiful. There is plenty of room to roam, but the facility isn't so big that it's overwhelming. The food is excellent, and meal times are flexible. There's always snacks out, too! Thoughtful little touches like that make it feel more like home. Leslie was instrumental in helping us over some unforseen hurdles and making sure my dad had a safe place to go after he was released from skilled nursing. During move-in, Tony was there to help with everything, including entertaining my kids while I set up my dad's room. He's even available to help my dad with his phone and occasional tech issues. Marisol has been so helpful and communicative in working out issues with my dad's meds and care plan. The whole staff is kind, supportive, and watchful. I whole-heartedly recommend The Watermark for assisted living. I can rest much easier knowing that he's in a safe place getting assistance from people who actually care and interact with him daily.