The Village at Mission Senior Living Community

Just wanted to give a little shout out to Teresa on the AL side for putting together a little ceremony to recognize all the years my mom spent as a RN. She really enjoyed it and I know it made her feel special as she wanted to put the things they gave her up on her shelves as soon as we went back to her apartment. ♥️ While I am here I would also like to take time to recognize Jerry (hope I spelled it right. Wasn't sure if ended in I or Y but if I remember the name tag it is a Y) She is so good to my mom and other residents as well! I notice when she's in dining room taking people their meals she will ask if they need help cutting anything or opening condiments. My mom absolutely adores her! A week or so ago, my mom was having a very difficult and emotional day. (it was when residents were not allowed out of rooms due to outbreak of sickness in AL.) I was unable to go that day but my mom had called me upset multiple times. Jerry went in on her own to just check on my mom as she always does even when my mom hasn't pushed her pendant and saw she was upset and crying. She sat down on the couch and held both of my mom's hands comforting her and reassuring her it would be ok and that everyone has bad days sometimes. She said "please don't cry, you will make me cry." My mom said "I just love you so much" and she said "I love you too, Mona." ♥️ Jerry is an amazing employee and is great with residents and deserves to be recognized for the great things she does for residents she cares for! There are several other great care givers and med techs as well that I will continue to give shout outs to so they too, can be recognized.

I don't know if the care is better for people who are not bed ridden, but my sister-in-law has been there for almost a year I believe now. She has had many UTI's and staff infections that she's had to be hospitalized due to not being kept clean and under garment changed I visited her tonight around 9:35 pm and she said she hasn't had a shower again and hadn't been changed since 1:30 pm today. I asked around for someone to change her and about 5 staff members argued about who was responsible for changing her with total looks of disgust for asking from 3 of them apparently one staff had traded sections with another, it 15-20 minutes before one member said she could do it but no shower as she would be off soon, t This has happened many times before on visits with her and the restroom and floors are also dirty like I said I don't know if the care is better for someone who isn't bed ridden but I would never want a loved there who needed more assistance. I am leaving another review because I have had it with what I have experienced there with another family member. Please read as it is totally shocking I hate my my sister in-law being there but have no control over it 😠🙏🙏🙏🙏🙏

I am so grateful for the Village at Mission. I needed to find a place for my mom fairly quickly and toured several communities. Then I met Valorie. I don’t often describe people as angels on earth. But it fits here. Her compassion put me instantly at ease. When we were touring, she showed us all the available options and was transparent about pricing. I didn’t feel like I was being pressured to sign up or spend the maximum amount of money. The choice was mine and mine alone. Mom has been at the Village for just over a month and she is thriving. She has made friends and is taking part in activities. The staff is supportive and kind. They cheer on all of her victories. I rest easier knowing that she is cared for and safe. Thank you for becoming her home.

I was going to say two weeks at I couldn’t make it more than four days. They got one nurse for 40 patients the first night I was there. They put me in my room and I told him I think I need a little oxygen cause I come from the hospital she said OK I couldn’t get anybody to come push in the nurse button all night long so 6 o’clock in the morning I had to call the Prairie Village 911 the Prairie Village Police Department came out and Leawood fire department come out with an ambulance first they tried to call for 10 minutes. Couldn’t get an answer the phone that’s one horrible place to stay. The food is terrible. The coffee is a strange as weird as nasty as coffee I’ve ever seen, but they’ve got Keurig coffee pots with Folgers coffee for the staff in the hell. But your people stay in there you have to drink that nasty coffee if you want some and nobody can drink it if you go into the cafeteria nobody’s doing a coffee and that’s why they do it. The place is the cheapest nasty place. They ran out of cover For three days I ran out of ice ran out of diapers for men there’s always out of everything and you always had to wait for a nurse from 3 to 8 hours at least after they figured out after the police and everybody came they figured out the nurse wouldn’t work so they gave me a damn They said they’d hear it and answer it. I’ll bring nothing for two days and never answered it so I could say if you asked for a Band-Aid she wouldn’t come back for three days. It’s just the most ridiculous place I’ve ever seen. Get out I couldn’t take no more Do not let any family members go there St. Louis Hospital sent me and I’m contacting the social worker. Tell her my experience.