The Village at Mission Senior Living Community

Just wanted to give a little shout out to Teresa on the AL side for putting together a little ceremony to recognize all the years my mom spent as a RN. She really enjoyed it and I know it made her feel special as she wanted to put the things they gave her up on her shelves as soon as we went back to her apartment. ♥️ While I am here I would also like to take time to recognize Jerry (hope I spelled it right. Wasn't sure if ended in I or Y but if I remember the name tag it is a Y) She is so good to my mom and other residents as well! I notice when she's in dining room taking people their meals she will ask if they need help cutting anything or opening condiments. My mom absolutely adores her! A week or so ago, my mom was having a very difficult and emotional day. (it was when residents were not allowed out of rooms due to outbreak of sickness in AL.) I was unable to go that day but my mom had called me upset multiple times. Jerry went in on her own to just check on my mom as she always does even when my mom hasn't pushed her pendant and saw she was upset and crying. She sat down on the couch and held both of my mom's hands comforting her and reassuring her it would be ok and that everyone has bad days sometimes. She said "please don't cry, you will make me cry." My mom said "I just love you so much" and she said "I love you too, Mona." ♥️ Jerry is an amazing employee and is great with residents and deserves to be recognized for the great things she does for residents she cares for! There are several other great care givers and med techs as well that I will continue to give shout outs to so they too, can be recognized.

I don't know if the care is better for people who are not bed ridden, but my sister-in-law has been there for almost a year I believe now. She has had many UTI's and staff infections that she's had to be hospitalized due to not being kept clean and under garment changed I visited her tonight around 9:35 pm and she said she hasn't had a shower again and hadn't been changed since 1:30 pm today. I asked around for someone to change her and about 5 staff members argued about who was responsible for changing her with total looks of disgust for asking from 3 of them apparently one staff had traded sections with another, it 15-20 minutes before one member said she could do it but no shower as she would be off soon, t This has happened many times before on visits with her and the restroom and floors are also dirty like I said I don't know if the care is better for someone who isn't bed ridden but I would never want a loved there who needed more assistance. I am leaving another review because I have had it with what I have experienced there with another family member. Please read as it is totally shocking I hate my my sister in-law being there but have no control over it 😠🙏🙏🙏🙏🙏

Chanise is a talented activity director and she makes each day feel brighter by keeping us involved, engaged and truly cared for. She doesn’t let anyone sit alone or feel forgotten. She gently brings us together and makes sure we are part of something. There is always something fun, new or meaningful happening because of her and it gives us all something to look forward to. You can tell she genuinely cares about each of us and that kindness feels like home. I did not want to participate when I first moved here; but because of her I met people and made friends. She is a special lady.

I am pleased to recommend the Memory Care wing of The Village at Mission. My father has been living there just 4 months and I continue to be impressed by the caring and compassionate team who look after the residents on this wing. It takes a very special person with lots of patience to care for those who are memory challenged. Whether it is Alem, Ager, Alicia, Ashley, Matthew or Shewaye or Kelsey, it doesn't matter because I have no concerns leaving my father in their care. Each of them treat my father with respect and kindness. They each make a concerted effort to get to know his preferences and his kooky personality. I feel I can approach any one of them with any concern that may arise regarding my father. Every one of them listens attentively and makes every effort to follow through with any requests. They may make a suggestion or problem solve with me to resolve a mystery concerning behavioral patterns. They are not only caregivers but also friends and I am confident that he will be well cared for whenever they are working on the floor.