The Veraden

I am writing this review because I know how difficult it can be to make the decision where your loved one should live. My family toured extensively looking for a memory care facility for my grandma and ended up choosing Veraden because the residents seemed the most happy (even though it was not the closest or the most budget friendly). What a blessing this place has been! My grandma is thriving here. Almost daily we see photos of her taking part in enriching activities. She has made friends despite her advanced dementia. We visit her daily and every time she looks lovely and content, dressed with her hair and nails done. Even though she doesn’t know where she lives she always tells me how “blessed” she is to be there. It is evident that Phil, LJ, and the team of caregivers really love their job and go above and beyond for the seniors. Our family is so thankful for this place and the safe and happy environment that it has provided for my amazing grandma!

Wish I can do 0 stars, they have good care when the loved one is alive. We had our grandmother pass away, and after weeks of her being moved out, dead, they still were taking automatic withdrawals from our accounts and asking for money. They claimed we had to move out our family’s stuff immediately before they charged us, and we moved out way before the deadline but were still charged. We called they out on this with no response over email, phone call, and even talked with someone in person and payment was still taken. After weeks when we did get an email response, they said it would take up to 2-3 weeks before a refund check would reach their office, not even received by us. Complete disappointment. Stealing from the dead is wrong, and it takes advantage of the grieving families.

Such kind and caring people at the Veraden! Both my parents are at Veraden, one in memory care and one in independent living, and although it was a difficult decision, the staff have helped so much with the transition. The facilities are really nice and there are lots of activities for all levels of care. We are very grateful to have my parents in such a wonderful spot!

First of all, the facility is beautiful and so welcoming. I can’t say enough about the staff at The Veraden. They have gone above and beyond with my mom’s difficult transition to memory care and now with welcoming my dad into senior living. I appreciate all the advice and support they have given as we struggle to navigate this horrible disease with my mom. I love that they know each and every resident throughout the community. Every time we visited, as we walked thru the facility the staff would call out each resident we encountered by name. You can tell they are invested in the success of the community from the activities to the food and even the individualization of care given to the residents. I have no doubt my parents will be well cared for. So thankful we found this community for my parents as they age in their golden years. Definitely worth checking into if you are looking for independent, assisted or memory care living.