The Springs Of Richmond

I truly cannot say enough good things about The Springs of Richmond. As someone who worked in nursing care for sixteen years, including seven years as a CNA in various facilities, and having placed family members in other homes, I can confidently say that nothing compares to this place. From laundry, housekeeping, and maintenance to HR, the wait staff, and the cook staff, every single department goes above and beyond. The therapy team, providing both inpatient and outpatient physical and occupational therapy, is exceptional and incredibly dedicated. The nursing team and CNAs are also top-notch, providing professional care with genuine respect. The location is also excellent, situated on one of the more recent stretches of road and being one of the first businesses along that stretch, lying directly between CVS and Hill's Pet Nutrition. I also love their accessible sidewalk that goes all the way around the building, which is great for people in wheelchairs and walkers to get some exercise. There are bird feeders outside some residents' windows, and the courtyards are just beautiful with patches of flowers and well-manicured shrubs. Plus, the courtyards all have large patios and one courtyard includes a two-hole putting green. One of the most remarkable things about The Springs of Richmond is the infectious positive energy that seems to flow through every single employee. I have never experienced this level of genuine positivity in a healthcare facility before, and it truly infused me with a sense of energy and optimism during my recovery. As I look ahead to my next spinal surgery, I hope to be approved to return to The Springs again.

Well run modern facility. Highly accommodating, excellent service and medical staff, competent procedures and delivery thereof. The food is abundant, healthy, and well prepared. PT staff and gym are first class. They handled my mother very well, with care and compassion even though she's a tough-one. Thanks Springs!

My mom was in the hospital and needed to transfer to a rehab facility to gain her strength back. She gained so much more. She gained so many people that truly cared about her and helped myself and my family with this process. Our first time having our mom in a facility and it has been by the far the best. The compassion for not only our Mother, but for myself and my siblings made going home at night so much better. The cleanest facility I have been in with exceptional care.

During my 3 week stay, everyone I was in contact with was very professional, yet friendly, very attentive to needs and wants. Even physical therapy was fun and never boring! The food was delicious, well presented, and abundant. Many activities daily, visitors anytime, and pets welcome to visit. If I'm in the position I would need a transitional facility again, or assisted living, this is the place I'd choose!