The Springs Of Richmond

I truly cannot say enough good things about The Springs of Richmond. As someone who worked in nursing care for sixteen years, including seven years as a CNA in various facilities, and having placed family members in other homes, I can confidently say that nothing compares to this place. From laundry, housekeeping, and maintenance to HR, the wait staff, and the cook staff, every single department goes above and beyond. The therapy team, providing both inpatient and outpatient physical and occupational therapy, is exceptional and incredibly dedicated. The nursing team and CNAs are also top-notch, providing professional care with genuine respect. The location is also excellent, situated on one of the more recent stretches of road and being one of the first businesses along that stretch, lying directly between CVS and Hill's Pet Nutrition. I also love their accessible sidewalk that goes all the way around the building, which is great for people in wheelchairs and walkers to get some exercise. There are bird feeders outside some residents' windows, and the courtyards are just beautiful with patches of flowers and well-manicured shrubs. Plus, the courtyards all have large patios and one courtyard includes a two-hole putting green. One of the most remarkable things about The Springs of Richmond is the infectious positive energy that seems to flow through every single employee. I have never experienced this level of genuine positivity in a healthcare facility before, and it truly infused me with a sense of energy and optimism during my recovery. As I look ahead to my next spinal surgery, I hope to be approved to return to The Springs again.

Well run modern facility. Highly accommodating, excellent service and medical staff, competent procedures and delivery thereof. The food is abundant, healthy, and well prepared. PT staff and gym are first class. They handled my mother very well, with care and compassion even though she's a tough-one. Thanks Springs!

The staff and the facility are outstanding. The food is fine dinning quality. There are four individuals that go above and beyond and deserve recognition. First off we have the physical therapist Steven, not only does he keep you motivated but he keeps you thinking positively even though you might be having a bad day. Next therapist is Tyler who does occasionally therapy. This young man won't let you give up or quit,he will help you and encourage you to do your best. Then we have Dawn not sure of her title, but when she comes around you can't help but smile. She is the type of person that brightens you up even on bad days. Then last but not least is a nurse named Renie. I hope I spelled that right, she has the ability to read your mind. No matter what it is she is one step ahead of you. She is very knowledgeable and so down to earth. She actually drew a blood sample and on her own time took it to the local lab at the hospital. She is what a nurse should be like Lester E Howell A grateful resident

My mother has lived at The Springs of Richmond for almost one year now. I can’t say enough wonderful things about this place! We are so blessed by the wonderful care she receives. The staff all know her, and treat her so kind. The Activities Team has been so good to my Mom. She is truly living her best life!! She gets her nails done regularly, and participates in so many fun activities that keep her engaged and her mind sharp and active. The therapy team has helped her get stronger and be more independent. The dining staff and other team members spoil her and keep her stocked with goodies. The nurses, aides, housekeeping, office staff, every one of you are making a difference. Thank you! From the staff to the residents, everyone at The Springs knows Miss Mary Webster. Her life motto is to make sure everyone knows that without Jesus, she couldn’t have come this far. And she is living that out every day!! Thank you to The Springs of Richmond for being such a blessing to my mom and giving such peace to our family knowing she is so well taken care of!!