The Monarch at Cedar Park

My wife has spent two months in the memory care wing of The Monarch at Cedar Park, and we could not be more impressed. The Monarch provides an open, airy environment for its residents and visitors. The rooms are comfortable, and the residents are encouraged and assisted in adapting them to their own style and needs. The available healthcare services rival any that we have encountered. The residents are offered group activities tailored to their interests and capabilities. Many facilities may offer some or all of the foregoing features. But, what sets The Monarch apart is its exceptional staff and management. I do not know how The Monarch is able to gather so many loving, caring, capable people for its team. Without exception, staff and management are amazing—individually and collectively. My wife has been embraced by the team, and she has blossomed. We give The Monarch at Cedar Park our highest recommendation. Mike and Deb

My mother lived here for three years and passed away in October 2025. Several caregivers were truly kind, compassionate, and formed meaningful relationships with her, and our Hospice Team was amazing, providing the support the facility could not. Unfortunately, management was unstable, changing every 4–6 months, and staffing was often inadequate. After renovations, rates increased sharply, burdening families. The most serious issue: near the end of her life I discovered the facility cannot administer prescribed narcotics—they have no full-time RN, only med techs who can give basic medications, and only when certain executive staff are on-site. We were never told they couldn’t provide proper end-of-life care. Families need to ask about RN availability, medication administration, and the level of care provided, especially for end-of-life support. Transparency here is essential.

Our loved one, who has dementia, stayed at the Monarch's memory care facility in Cedar Park from March to late June 2025. While a few staff members - especially a standout hospice nurse - showed genuine care, the overall experience was disappointing. Major concerns included a serious breakdown in communication between hospice and facility staff, leading to improper medication management. This may have contributed to increased agitation in our family member, and at least one experienced staff member was let go during the incident. Worse, our loved one was abruptly discharged with no written notice, no explanation, and no ownership taken for the medication issues. We were left without support during a critical time. Only after repeated requests did we (days later) receive written information. Unless this facility improves transparency, medical coordination, and discharge practices, I would caution others to ask tough questions - or look elsewhere.

This is a facility that I, as a nurse, could only hope to be in if needed. It is clean and the staff is sincerely caring and pleasant.