The Enclave of Scarborough

My husband & I toured a variety of assisted living facilities for my 90 year old mother. The Enclave was, by far, #1 on our list. Initially, mom wasn't ready to make a move. After passing on a couple of apartments, she agreed to give it a try. It has only been a week since she moved in. We are both ecstatic as to how the 1st week has gone! The staff is top notch; very professional, friendly, caring & welcoming. It was important to us to find a place that was not too overwhelming yet offered a variety of services & activities that mom may need to enrich her life. The Enclave exceeds our expectations. Mom says the food is wonderful with many options from which to choose. She also said she has been so busy this week that she hasn't had time to get fully organized. Music to our ears & hearts. As of now, we would not hesitate to recommend The Enclave of Scarborough to anyone wishing to find a safe, friendly and caring environment for their loved one. Christina (Tina) Miller

From start to finish the staff at the enclave have been incredible. We started our journey with Nathan who explained the process and gave us a very thorough tour. He was extremely reassuring, caring and informative. When we moved our mom in, we were quickly greeted by name and introduced throughout the facility. Everyone was very welcoming and warm. It can be a very tough transition to move from independent living to memory care, however The incredible Staff all remembered our mom’s name from day one and included her in all activities. We are thrilled with our choice To move her to the enclave. She is extremely well taken care of With a multitude of activities, High ratio of staff to resident and a beautiful facility inside and out! We highly recommend the enclave!

From the moment my sister toured the visually beautiful Enclave of Scarborough with Nathan, the charismatic and compassionate marketing director, she knew this was the place for our mom. I felt the same welcoming feeling of community when I soon visited. Beyond the obvious visual perks such as gorgeous common areas, outdoor spaces, and updated rooms, it truly makes a huge difference when staff regard each other as well as the residents so kindly by name, as it reflects the positive culture and atmosphere of the facility. Thankfully, this is also what our mom has felt and consistently remarked about throughout her entire process, from touring, visiting the dining room for a trial meal, accepting a room offer, moving in over the course of a few weeks, connecting with the staff, and ramping up her participation in the wonderfully creative and stimulating activities. Nathan is very communicative, knowledgeable, and collaborative with other staff in preparing us for move-in. A direct quote from Mom on her third day...."it feels like family." We appreciate that mom is safe, nourished, mentally and socially stimulated, and is already having fun as well. We look forward to enjoying the change of seasons in this vibrant community.

The decision for your loved one especially a parent, to go into assisted living is one of the biggest transitions for a family. Since the moment we contacted The Enclave, Nathan, the marketing and sales director, is really a kind and resourceful person to help navigate the new and maybe daunting chapter. Nathan had great advice and guidance as we were just learning the process. Whether we would choose The Enclave or not, we appreciated that he gave much support by reaching out to us often. We met Jessica, the Wellness director, who understood what my mom’s individual needs would be. She is caring and reassuring as well. I felt very good about our decision when we finally knew it was time to move my mom. Nathan helped support and make the initial process easy. We moved my mom into her new “home” at The Enclave and have been welcomed and treated with much care. We live out of state and stayed close by while my mom adjusted to her new environment. We had a very friendly greeting by Randi the entertainment director with an ambassador resident who took my mom under her wing to help her not feel alone in her transition. What a great idea. This is more than a facility or institution with events and activities in a nurturing environment. We shared some meals with my mom and were always welcomed with a nice staff and residents. There is a wide range of meal and food choices. They also have events where they go out to lunch for a nice social outing. Whatever concerns we had during this transition, from the CEO Samantha, Nathan the sales director, Kimberly the nursing director, Jessica the wellness director, Randi the entertainment director, the other nursing staff and maintenance person Dawson, were on top of it to make the transition better with some humor on the way. The concierge, Terri, is also a caring professional and you feel you can talk to her and she will connect you to the right person. When we left to go home, I knew my mom would be ok and safe. She is in good hands with a very caring staff. To add, my mom's friend Jennifer, who visited my mom thought maybe one day she would consider The Enclave.