The Blake at New Braunfels

My husband's grandparents have lived at The Blake at New Braunfels for over 1.5 years, and I love visiting them there! The facility is beautiful (clean, professionally designed, bright and welcoming), the staff is friendly and helpful, and they always host fun activities and crafts. It makes me happy knowing that they have so much support and resources available.

It looks good on the outside, but it's not where I'd have my loved one live anymore. What I'm writing here is based on personal experience and we're attempting to express that as objectively as possible. Just the facts of our experience. We experienced it to be understaffed and disorganized. Night and day and weekend staff all had disconnects with one another, so the individual needs of our loved one weren't met on several occassions. For us, that made making sure that our loved one was properly receiving their meds a problem. For us, there was a strong emphasis to up the tier of care that our loved one received. Each tier is more expensive than the last. In our case, the company claimed to provide care that our loved one wasn't actually receiving. Our family felt that family must keep a close watch on their loved ones who are living at the facility to ensure proper care. In our experience, the facility would be fine for independent living, but when the tenant needs more care, then the needs of the resident may not be met. Update: There's no place to respond to the company response, so I'm editing my review to address their comment. My review wasn't removed by Google. I changed my posting name and when I did that my review was replaced using the new name. I didn't know that would happen. I haven't been contacted by Google about this review. If I am, I'll do as I'm told by Google. However, my review is wholly truthful and I stand by what I wrote. Our loved one's experiences at the Blake were not great. All people have, besides the company's promotions, are the reviews to help determine whether or not to do business here. People need to know both sides.

⭐️⭐️⭐️⭐️⭐️ Wonderful Care for My Mom at The Blake Assisted Living The Blake Assisted Living has been such a blessing for my mom and our family. From the very first day, the staff made her feel welcome, comfortable, and cared for. Everyone is so kind, patient, and attentive — it truly feels like they treat each resident as part of their own family. The community is beautiful and always spotless, with a warm and inviting atmosphere. There are many activities and the meals are delicious. It gives us so much peace of mind knowing she’s safe, happy, and surrounded by people who genuinely care about her well-being. We are deeply grateful to The Blake team for the love and dedication they show every single day. They’ve made this transition so much easier for all of us. I can’t recommend them highly enough!

From the greeting at the door, we knew this was the place. In our initial meeting/tour with Carrie Anne, we were asked two questions: 'what would you like to see in this tour for your loved one' and 'what would you like to see for yourself'. The first question was to be expected and the answer so very clear. My response to the second question was that I wanted to see interaction. Interaction amongst the caregivers with the residents as well as interaction amongst themselves. And wow did I see love and compassion in both! Each and every visit I am amazed by the joy that is reflected in the office staff, maintenance, nurses and dining hall staff. It is clear that they all enjoy their jobs and put their heart into what they are doing. Thank you for providing such great care to the residents and visitors at this beautiful place. This is Assisted Living at its finest as it is a true community.