The Atrium at Cardinal Drive

I recently moved my beloved aunt into the atrium in Agawam and I have nothing but the highest regard for the way staff came out to the house and interviewed her for an initial assessment they were so kind and gentle with her and understanding and then when we arrived, they were so welcoming to her and started getting her involved with the whole community. Her room was wonderful and had a large window so she could always see outside and we were able to bring in everything we wanted and set it up in the way that made it seem like her home and comfortable in her new surroundings The entire staff was very accommodating and helpful. They were there to offer assistance and answered all of our questions and concerns I have the highest regard for Allison and Crystal and all the staff there Moving a loved one is always hard but I am confident being at the Atrium she is surrounded by individuals who truly care about her well being and they show so much love and kindness with all the members of the community in their care.

My husband has been a resident at The Atrium at Cardinal Drive for the past three months. Our family researched many memory-care facilities and narrowed it down to four to visit in person. The Atrium stood out well above the others in its home-like atmosphere. The welcoming team was very easy to communicate with and responded to our questions in a timely manner. The transition was a smooth one. I visit often and my husband seems content and well-cared for. The staff genuinely cares for the residents and they're always warm and compassionate in their interactions. Perhaps our biggest draw to The Atrium is their ability to care for residents at whatever level is needed. It is comforting to know that as my husband's needs change, he can continue to receive the love and support that the staff provides each day at The Atrium.

My mother has a particular mix of needs and was bored in a nursing home memory care. She's somewhat advanced in her cognitive decline, needs help with many ADLs, and is a big fall risk (no clue what the "stupid" walker is), but she benefits from lots of structured activities, physical exercise, and socialization. We were very happy to find The Atrium, which meets her at that sweet spot. We also like the levels of care cost structure, so she's paying for what she needs at the time. The best part is the staff - the Directors are engaged, and there is a nurse alongside an activity leader and plenty of care team members on the floor. They bring energy and fun to the work! Family members, therapists, hospice and medical providers, as well as outside performers and sometimes the chef, circulate frequently too. All of it together constitutes a lively community, where my mother seems quite happy.

The Atrium is fabulous. My sister came in as a level 5 care after being in a nursing facility . No walking not really talking. Sleeping all the time. Had to be fed. Within 1 month, the change was unvelievable. The staff encouraged her to participate and even if she didnt want to participate, they had her watch....no sitting around alone. No sleeping. Lots of hands on care. Today...she is back to where she was when she went to the terrible nursing facility for rehab. She is now level 2 and gets around with her walker and loves it there. I am beyond grateful for the Atrium for giving me my sister back so we can enjoy the time we have together