TerraBella Cramer Mountain

We absolutely love TerraBella Cramer Mountain! The community is clean, welcoming, and truly feels like home. The caregivers and management team are amazing—kind, attentive, and genuinely caring. Everyone is friendly and supportive, and you can really feel the sense of community. Large, bedrooms and bathrooms (safe design). Highly recommend!

Do I have a family member here, no. But I'm happy I don't. One of the sweet ladies in their care was out roaming and they had zero clue. She walked across the road several times (cramer mountain road is obnoxiously busy in the mornings) till making her way back to the facility. My coworker called and they finally went out and got her back in. But not having the doors locked is a problem! Not knowing where someone is with any sort of cognitive impairment is a PROBLEM! So thankful she wasn't hurt! Staff seriously needs to do better! Also she was confused a bit once she got back across the road on which direction to head towards. Randomly walking to a church daycare, using the bathroom and then roaming back across a busy road. Do I understand that most residents are free to come and go, yes but clearly the sweet woman had some sort of cognitive impairment and the staff was completely unaware and acted nonchalant about it.

Finding a new home for an aging parent (or in my case, grandparent) can be stressful and overwhelming. Denise at Terra Bella will guide you through everything and help take some of that weight off! The community is lovely, and the resurgence of my grandmother having a social life has been VITAL to her grief journey since becoming a widow. There is no perfect place, but the Cramer Mountain TerraBella comes very, very close. The setting is great (such a beautiful part of the county); activities like weekly balloon volleyball, chair yoga, singing times, guests artists, and bus rides keep seniors active and social. There are staff members that truly empathize and love on residents in both the truly vulnerable and hard times - and the day to day. I have seen first hand how they work hard to make sure residents are seen, loved, and helped throughout both the transition time of settling in - and in the day to day. Financially speaking, they provide quality at a much more affordable price point than any others in their league. We considered another very popular Gaston county assistant living place, and a smaller apartment versus the 290sq ft TerraBella offers, was over $1k more - which was definitely out of budget. (Also, TB being a ranch style is great for residents!) I have been amazed at seeing older adults grab onto a second lease on life, and our family is especially grateful for Denise, Tori, and sweet cna’s that are true difference makers. My biggest tip is SHOW UP. You see things as they really are when you are present, and knowing the staff makes such a huge difference. There are many opportunities for family days and celebrations. We are so grateful for TB-Cramer Mtn! (And my children, the great grandkids, LOVE visiting too!)

TerraBella at Cramer Mountain has gone above and beyond to take care of my mother.They have made constant contact with me, when I needed to be there. Most importantly above all things I will remember is the true CARING staff that works there. I've rarely come across such a dedicated group of people, who genuinely enjoy the work they do....and it is hard work. The facility is always clean. They go on meaningful outings and engage in cognitive and physical stimulation. When my mother was in the hospital, 7....7 of the staff members came by on their own time to visit her. The executive director pulled a rabbit out of a hat for me, when I was having a "moment" of frustration with the healthcare system as a whole....she was there to walk me through what could be done. I can't speak fondly enough about the friendships I have made with the staff and the ease and care that they worked with my mom. No place is perfect, but this environment is intentionally cultivated to reach for excellence. Great job!!!