Sunrise of West Essex

My family toured Sunrise West Essex on behalf of my mother who was in need of long term care. The greeting from the first phone call to the several meetings we had with the nurses and staff were nothing short of exceptional. The grounds are beautiful , the residence is very warm and inviting and the rooms are clean and spacious. Thank you for helping us navigate this journey.

Beware...If you plan to place your family here in the memory care unit thinking it will be their forever home. This place will run down your loved ones estate and then just as the money is about to run out they will say they need a higher level of Care (even though they were fully mobile and had no medical issues aside from memory loss) and have them transferred to a LTC facility- They are running a con. They do not care about your loved one.

My husband and I toured the facility on behalf of my mother. Everything from the moment we walked in until the moment we left was above anything we expected. The staff was incredibly friendly, the resident seem very happy, it was clean, safe, cozy and warm. The varieties of housing options as well as the daily menu are exceptional. The activities an overall environment meet Mom’s needs. Not to mention the fresh warm, peach pie! What are 5-star experience! Needless to say, we brought Mom back the next day and she loved it!!

Sunrise of West Essex is such a special community. It's so well-established and has tremendous longevity amongst the team. I recently moved a client into the Reminiscence memory support neighborhood and am blown away by the professionalism, empathy, and patience of the team. The transition to senior living is never easy, especially for those living with dementia. I honestly anticipated and prepared my client's family for a very rocky week (& longer!), but I'm already so pleasantly surprised with how it's going. On day TWO, she was out and about participating in activities and enjoying meals in the dining room. It's of course been emotional and there are good days and bad days, but she's already begun to trust and seek comfort in the team. Knowing she is safe and well cared for has been a huge relief for her loved ones. We are looking forward to her continuing to settle in and thrive in such a supportive, loving environment. Thank you to Bernadette (Reminiscence Coordinator) and her incredible team for making this transition smoother than we could've hoped for! If I named everyone who has made this process so pleasant, I'd run out of review space. ;) THANK YOU TO ALL!